Summary
Overview
Work History
Education
Skills
Timeline
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Kenneth Deane

Forestdale,MA

Summary

Responsible master plumber offering excellent customer service, problem-solving and mechanical abilities developed over 35-+years - oil/gas industry. Capable decision-maker with self-motivated approach to addressing any installation or repair need. Specialize in [oil burner, hydronic systems,}

Overview

35
35
years of professional experience

Work History

Master Plumber

Harbor Fuel
Nantucket, MA
01.2012 - Current
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.

Master Unrestricted Sheet Metal

Harbor Fuel
Nantucket, MA
06.2011 - Current

If I.E.S Decides to expand its services to H.V.A.C We will need to have this licence.

Oil Burner Technician

Harbor Fuel
Nantucket, MA
07.2007 - present
  • Installed new oil burning equipment according to manufacturer's instructions.
  • Performed preventive maintenance tasks such as cleaning filters and inspecting flues.
  • Responded quickly to emergency service calls when required.
  • Reviewed work orders and discussed with supervisors.
  • Kept up-to-date with industry trends and best practices for oil burning technology.
  • Monitored the performance of boilers to identify potential problems before they occurred.
  • Conducted routine inspections of oil tanks, lines and fittings to check for any signs of leakage or damage.
  • Ensured that all installations met local codes and regulations regarding fire safety standards.
  • Resolved customer complaints related to their heating systems in a timely manner.
  • Maintained records of maintenance activities and repairs completed on each job site.
  • Cleaned, repaired or replaced defective parts as needed.
  • Communicated with clients during service calls for top-quality customer service.
  • Tested equipment following each install to determine efficiency and proper functionality.
  • Educated customers about proper use and care of their heating systems.
  • Adjusted flame size and shape in accordance with manufacturer specifications.
  • Repaired parts by using technical knowledge, special tools and soldering skills.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Replaced worn out parts in order to keep the system running efficiently.
  • Inspected and tested oil burner systems to ensure efficient operation.
  • Tracked repairs made, labor time and parts used to calculate bill.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed day-to-day duties accurately and efficiently.

Class 1 Truck Driver

Harbor Fuel
Nantucket, MA
06.2007 - present
  • Endorsements : Doubles , Triples , Hazmat and Tankers

Education

Oil Burner Lic - Oil Burner Tech

Fire Dragon
Sturbridge, MA
01-2011

Master Plumber - Plumbing Technology

Cape Cod Plumbing
Hyannis, MA
01-2010

Journeyman plumbing Lic

Cape Cod Plumbing
Hyannis, MA
01-1991

Class 1 Drivers Lic

U S Army
Fort Dix , N,J
01-1985

Skills

  • Emergency Response
  • Water Heater Maintenance
  • Hand and Power Tools
  • Estimate Preparation
  • System Testing
  • Boiler Operation
  • System Troubleshooting
  • Equipment Installation
  • Defensive Driving Training

Timeline

Master Plumber

Harbor Fuel
01.2012 - Current

Master Unrestricted Sheet Metal

Harbor Fuel
06.2011 - Current

Oil Burner Technician

Harbor Fuel
07.2007 - present

Class 1 Truck Driver

Harbor Fuel
06.2007 - present

Oil Burner Lic - Oil Burner Tech

Fire Dragon

Master Plumber - Plumbing Technology

Cape Cod Plumbing

Journeyman plumbing Lic

Cape Cod Plumbing

Class 1 Drivers Lic

U S Army
Kenneth Deane