Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kenneth Del Valle

Chula vista,California

Summary

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Security Guard

Live Nation
01.2023 - 11.2023
  • Interacted with visitors and employees in a professional manner
  • Protected property and staff by maintaining safe and secure environment
  • Interacted professionally with visitors, staff, vendors, and other individuals on site
  • Monitored entry-exit activity, allowing only authorized personnel to enter facility
  • Patrolled buildings regularly both inside and outside while maintaining an alert presence
  • Inspected doors, windows, locks, gates, ensuring they are secure after hours
  • Responded quickly to emergency situations in a professional manner, using appropriate crisis intervention techniques
  • Assisted with crowd control at special events and large gatherings
  • Patrolled assigned posts by vehicle or foot to maintain visibility and observe unusual activity
  • Identified potential safety hazards and took corrective action to mitigate risks
  • Enforced safety regulations and conducted searches of persons entering the premises as necessary
  • Operated two-way devices to summon emergency assistance or communicate with staff
  • Enforced parking regulations by monitoring traffic on-premises and reporting unauthorized vehicles.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Delivery Driver

Uber
01.2021 - 06.2023
  • Ensured customers received their orders promptly, providing excellent customer service at every opportunity
  • Checked delivery addresses and verified correct package delivery
  • Managed multiple tasks simultaneously while delivering goods within specified time frames
  • Utilized GPS systems to accurately navigate routes while adhering to scheduled delivery times
  • Developed strong relationships with customers by providing friendly service and responding to inquiries promptly
  • Resolved customer complaints professionally while maintaining positive relationships with clients
  • Loaded and unloaded delivery vehicles with accuracy, ensuring all items were accounted for
  • Obeyed traffic laws and followed established traffic and transportation procedures
  • Confirmed all packages were properly labeled
  • Managed delivery pickups in-store using handheld device
  • Monitored road and weather conditions for safe driving
  • Inspected vehicle before each trip to ensure safe operation, completing necessary repairs or maintenance as needed
  • Drove positive customer experience by building relationships and providing solutions to customer needs.

Seasonal Sales Associate

Macy's
10.2021 - 01.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Sales Associate

Navy exchange
10.2019 - 06.2020
  • Greeted customers warmly and offered assistance
  • Helped customers find and select products
  • Kept work area clean, organized and free of clutter at all times
  • Performed cleaning tasks, keeping store neat and organized
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers
  • Assisted customers with product selection to ensure customer satisfaction
  • Organized merchandise displays to promote higher levels of customer engagement
  • Handled customer complaints and inquiries in a courteous and efficient manner
  • Established a positive rapport with customers by delivering friendly, personalized service
  • Provided accurate information about products, prices and availability both in person and over the phone
  • Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges and security practices
  • Encouraged customers to make additional purchases and suggested relevant items
  • Introduced promotions and sale opportunities, enticing customers
  • Utilized active listening techniques to identify customer needs and provided appropriate solutions
  • Maintained inventory records for restocking purposes
  • Assisted with training new employees on sales procedures
  • Placed special orders, submitted online orders, or contacted other stores to find desired items
  • Resolved conflicts arising from incorrect orders or damaged goods promptly and professionally
  • Promoted benefits of store credit cards and customer loyalty programs
  • Supported loss prevention by helping identify theft.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

No Degree - Computer Science

Southwestern Community College
Chula Vista, CA
06.2026

High School Diploma -

Montgomery High School, San Diego, US
3250 Palm Ave, San Diego, CA 92154
06.2019

Skills

  • Verbal and Written Communication
  • Microsoft Office
  • Emergency Response
  • English Fluency
  • Control Crowd
  • Community Events
  • Reporting Skill
  • Customer Satisfaction
  • Interpreting Procedures and Instructions
  • Social Perceptiveness
  • Foot and Vehicle Patrol
  • Security Operations Experience
  • Reliability
  • Physical Stamina
  • Patrolling
  • Emergency Awareness

Certification

  • The Bureau of Security and Investigative Services (Guard Card) - [07/31/2025]
  • DOT Medical Card- [09/28/2024

Timeline

Security Guard

Live Nation
01.2023 - 11.2023

Seasonal Sales Associate

Macy's
10.2021 - 01.2022

Delivery Driver

Uber
01.2021 - 06.2023

Sales Associate

Navy exchange
10.2019 - 06.2020

No Degree - Computer Science

Southwestern Community College

High School Diploma -

Montgomery High School, San Diego, US

Similar Profiles

CREATE PROFILE
Kenneth Del Valle