Kenneth Desjardin
Jersey City,NJ
Summary
Dynamic professional with a proven track record at Western Asset Management Company, excelling in mailroom management and facilities coordination. Adept at optimizing supply ordering and enhancing customer service, I foster team collaboration and drive performance improvements. Recognized for effective communication and problem-solving skills, I consistently achieve operational excellence.
Overview
9
9
years of professional experience
Work History
Office Services Steward
Western Asset Management Company
New York, New York
01.2018 - Current
- Maintained the mailroom, copy machines, printers, and pantries; ordered all supplies for these areas.
- Maintained all pantry areas with supplies and cleanliness.
- I refilled the copy rooms with paper and supplies, and kept all copy equipment clean and upgraded. Called in all services necessary for all the copy equipment.
- Worked with the Facilities area, using their system to input all building and facility issues. Set up desks for new employees.
- Worked with Hospitality to set up all conference room meetings, and food services.
- I covered the reception area when an employee called out, as well as during lunch and breaks.
- Knowledgeable with the FedEx Ship Manager software.
- Coordinated with the shredding company to pick up all the shredding materials.
- Approved all vendor invoices and sent them to Accounts Payable for processing.
- Assisted with the company move from one location to another.
- Shopped for cost savings on all products and services.
Team Leader
Novitex Solutions
New York, New York
02.2016 - 01.2018
- Fostered a culture of continuous improvement, encouraging innovation and efficiency.
- Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Delegated daily tasks to team members to optimize group productivity.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Established clear team goals aligned with company objectives, tracking progress regularly.
Education
MBA - Human Resources Management
Southern New Hampshire University
Hooksett, NH06-2023
Skills
- Mailroom management
- Supply ordering
- Equipment maintenance
- Facilities coordination
- Vendor invoice approval
- Event setup
- Customer service
- Effective communication
- Problem solving
- Performance evaluation
Timeline
Office Services Steward
Western Asset Management Company
01.2018 - Current
Team Leader
Novitex Solutions
02.2016 - 01.2018
MBA - Human Resources Management
Southern New Hampshire University
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