Summary
Overview
Work History
Education
Skills
Timeline
Generic

KENNETH D. HASKELL

Green Bay

Summary

I personally believe I would make a great asset to your business, as I am passionate in what I do, striving to help other team members meet team goals. I am very detailed oriented and can multi-task in a fast paced environment. Professional Skills: Motivated restaurant worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Skilled in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

24
24
years of professional experience

Work History

Shift Leader

Pizza Hut
01.2025 - 06.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Taxi Driver

1 Awesome Cab
08.2024 - 11.2024
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Improved passenger satisfaction by providing friendly and efficient service during taxi rides.
  • Maintained log of daily trips to keep accurate records of fares and destinations.

Overnight Stocker

Walmart
11.2023 - 08.2024
  • As a Stocking Associate I focused on unloading trucks and stocking new freight. The majority of my time was in the backroom doing the freezer section of the store.
  • Contact Liz +1920-746-0402

Server

Boathouse On The Bay
05.2018 - 08.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Contact Mike Daubner 920-854-3223

Front Desk Associate

Newport Resort
06.2022 - 02.2023
  • Maintained cleanliness and organization of front desk area.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Used internal software to process reservations, check-ins and check-outs.
  • Maintained transaction security by verifying payment cards against identification.
  • Answered guest questions and referred to local points of interest.

Certified Nursing Assistant

Good Samaritan Society
02.2019 - 02.2022
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations and evaluating patient needs.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Contact Julie 920-854-2317

Store Clerk

Bhirdo's Gas Station
05.2001 - 04.2019
  • Performed inventory control, such as counting, and stocking merchandise.
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Contact Michelle 920-854-2215

Pharmacy Technician

Shopko Pharmacy
02.2004 - 02.2019
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Entered and processed patients' prescriptions into internal system.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Collected co-payments or full payments from customers.

Education

Sturgeon Bay High School
Sturgeon Bay, WI
06.1990

Certified Nursing Assistant - Certified Nursing Assistant

NWTC
Sturgeon Bay, WI
03.2019

No Degree - Accounting

DeVry University
Addison, IL

Skills

  • Strong communication
  • Excellent customer service
  • Attention to detail
  • Work in a fast-paced environment
  • Manage multiple tasks
  • Handle cash transactions
  • Demonstrate proficiency with point-of-sale (POS) systems
  • To-Go Order Preparation
  • Suggestive Selling
  • Buffet Setup & Takedown
  • Food and Beverage Pairings
  • Stocking and Replenishing
  • Menu Memorization
  • Check Payment Processing
  • High-Volume Dining

Timeline

Shift Leader

Pizza Hut
01.2025 - 06.2025

Taxi Driver

1 Awesome Cab
08.2024 - 11.2024

Overnight Stocker

Walmart
11.2023 - 08.2024

Front Desk Associate

Newport Resort
06.2022 - 02.2023

Certified Nursing Assistant

Good Samaritan Society
02.2019 - 02.2022

Server

Boathouse On The Bay
05.2018 - 08.2023

Pharmacy Technician

Shopko Pharmacy
02.2004 - 02.2019

Store Clerk

Bhirdo's Gas Station
05.2001 - 04.2019

Sturgeon Bay High School

Certified Nursing Assistant - Certified Nursing Assistant

NWTC

No Degree - Accounting

DeVry University

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