Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kenneth Dixon

Kenneth Dixon

Sarasota

Summary

Driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in identifying business opportunities, and generating sales in the construction industry.


Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.


Looking for a position that will provide the experience needed to qualify for a General Contractors License.


Overview

24
24
years of professional experience

Work History

Small Business Owner

D2 Construction & Design LLC
04.2009 - Current
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Promoted business via advertisement apps to generate leads and maximize brand identity.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Researched trends and current innovations to determine competition and develop competitive pricing points.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Cashier Team Lead

Costco
08.2006 - 06.2013
  • Quickly and accurately counted drawers at start and end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Increased customer loyalty and retention.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

General Manager

Hops Grill Brewery
01.2003 - 08.2006
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee evaluations, and contract details.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Developed and implemented strategies to increase sales and profitability.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reported issues to higher management with great detail.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Kitchen Manager/Front of House Manager

Lonestar Steakhouse
07.2001 - 01.2003
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Checked and tested foods to verify quality and temperature.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
  • Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Education

No Degree - Contractors License

Contractors Campus
ONLINE
01-2024

High School Diploma -

Murray High School
Murray
05-1994

Skills

  • Business management and development
  • Planning and execution
  • Cost control and analysis
  • New market research
  • Business operations leadership
  • Staffing
  • Project management
  • Negotiation
  • Employee development
  • Small business operations
  • Staff hiring
  • Vendor relations
  • Operations management
  • Budget management

Timeline

Small Business Owner

D2 Construction & Design LLC
04.2009 - Current

Cashier Team Lead

Costco
08.2006 - 06.2013

General Manager

Hops Grill Brewery
01.2003 - 08.2006

Kitchen Manager/Front of House Manager

Lonestar Steakhouse
07.2001 - 01.2003

No Degree - Contractors License

Contractors Campus

High School Diploma -

Murray High School

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