Kenneth Doster
Central,SC
Summary
Energized by challenges at Clemson University Police Department, I developed exceptional skills in teamwork to enhance security and efficiency. My proactive approach and leadership in crisis management significantly improved safety, earning recognition for reliability. Skilled in workflow management, I consistently delivered results beyond expectations.
Overview
25
25
years of professional experience
Work History
Surveillance III (Physical Security) PSOC
Clemson University Police Department
08.2023 - Current
- Managed visitor registration processes efficiently, verifying identification credentials before granting access permissions according to established protocols.
- Provided excellent customer service to staff and visitors while maintaining a high level of professionalism in all interactions.
- Improved overall safety for employees and visitors by enforcing strict adherence to company policies and procedures.
- Enhanced building security by conducting regular patrols and identifying potential risks.
- Contributed to a positive workplace culture that prioritized safety and security while fostering respect and collaboration among all team members.
- Ensured a secure environment through continuous CCTV monitoring and timely response to alarms.
- Participated in ongoing professional development opportunities to stay current on industry best practices and emerging technologies related to physical security.
- Maintained detailed logs of all incidents and activities within the facility, providing valuable data for future improvements in security measures.
- Prevented unauthorized entry into restricted areas by maintaining vigilant access control measures.
- Served as a key member of emergency response teams during drills or actual events, helping to ensure a coordinated approach to safety and crisis management efforts.
- Supported the implementation of advanced security systems, contributing to a safer workplace environment.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
President of Operations
The Doster Foundation
07.2021 - Current
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
- Supported project management team for optimal performance.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Led operational team in working with the homeless community.
- Orchestrated community outreach for homelessness and addiction.
Civil Process Server -Owner
Southeastern Legal Services
04.2004 - 08.2023
- Received papers to be served from attorneys, court clerks, and magistrates and printed out papers.
- Provided proof of service in form of affidavit.
- Upheld ethical standards by maintaining confidentiality of sensitive client information at all times.
- Achieved high success rate in locating hard-to-find individuals through diligent research efforts using public records databases and other resources.
- Maintained detailed records of service attempts, ensuring accurate reporting and successful case resolutions.
- Researched defendants' schedules, social media, and analyzed personal records to locate defendants.
- Strengthened relationships with clients through exceptional customer service and prompt responses to inquiries.
- Handled conflict resolution professionally when encountering confrontational situations during document deliveries, maintaining composure under pressure.
- Increased client satisfaction by efficiently serving legal documents in a timely and professional manner.
- Ensured compliance with state regulations through proper completion of affidavits and other required documentation.
- Served as a reliable source of knowledge for clients regarding rules and regulations governing process serving activities within the jurisdictional area.
- Contributed to the growth of the process server business by consistently receiving positive feedback from clients, leading to increased referrals and repeat customers.
- Enhanced organizational efficiency by updating internal databases with accurate information on completed services.
- Developed strong rapport with courthouse staff and local authorities, facilitating efficient coordination for legal requirements fulfillment.
- Assisted colleagues in completing difficult or high-priority assignments, contributing to overall team success and positive outcomes for clients.
- Demonstrated adaptability in meeting diverse client needs, effectively managing multiple assignments simultaneously.
- Utilized advanced technology tools for tracking cases, streamlining information management, and enhancing job performance capabilities.
- Collaborated with team members to streamline processes and optimize workload distribution for maximum efficiency.
- Participated in professional development initiatives for consistent improvement and up-to-date knowledge of emerging trends and best practices.
- Managed administrative tasks for firm partners and associates.
- Handled complex scheduling for appointments, court appearances and depositions for busy litigation firm.
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Licensed Private Investigator
Associated Investigators
02.1999 - 11.2008
- Performed background checks efficiently, enabling clients to make informed decisions about potential employees or business partners.
- Increased case resolution rates through meticulous evidence gathering and detailed documentation.
- Expanded clientele base through effective networking and marketing strategies, growing company revenue.
- Conducted undercover operations skillfully, obtaining critical information without compromising personal safety or revealing identity.
- Collaborated with law enforcement agencies to share information, leading to successful case outcomes.
- Kept up-to-date on industry trends and advancements, maintaining a competitive edge in private investigation services.
- Streamlined investigative processes for improved efficiency and faster case resolutions.
- Provided unparalleled customer service while managing multiple high-profile investigations concurrently.
- Utilized advanced technology tools for improved data analysis and accurate evidence tracking during investigations.
- Investigated insurance fraud cases successfully, saving companies significant financial losses from false claims payouts.
- Trained junior investigators on proper techniques, promoting consistent quality across all agency services.
- Assisted clients in locating missing persons through diligent research and strategic planning methods.
- Developed strong professional relationships with clients, ensuring trust and confidence in the investigative process.
- Resolved complex cases involving corporate espionage by identifying key suspects and uncovering valuable intelligence.
- Conducted surveillance operations, resulting in the collection of crucial evidence for various cases.
- Enhanced client satisfaction by conducting thorough investigations and providing comprehensive reports.
- Maintained strict confidentiality regarding sensitive client information and ongoing investigations, upholding ethical standards within the profession.
- Provided expert testimony in court proceedings, contributing to favorable legal outcomes for clients.
- Produced professional reports outlining findings of cases, expenses incurred and any important incidents.
- Stayed in open communication with supervisors to maintain operational safety and submit timely reports.
- Investigated individuals claiming disability to identify and document fraud.
- Tracked claimants through routine and notable activities and documented findings with videos, photographs and audio recordings.
- Collected clear requirements from clients and updated each regularly on case progression and to obtain additional objectives.
- Supported civil cases by collecting exhaustive notes and offering sworn testimony in depositions and open court.
- Searched computer databases, credit reports, public records or other resources to locate persons or to compile information for investigations.
- Performed undercover operations such as evaluating performance or honesty of employees by posing as customers or employees.
- Questioned persons to obtain evidence for cases of divorce, child custody or missing persons or to gather information about character or financial status of individuals of interest.
- Obtained and analyzed information on suspects to solve cases, identify criminal activity or organize supporting documentation for court cases.
Education
Associate Degree Of Arts - Criminal Justice
University of South Carolina- Lancaster
Lancaster, SC05.1997
Skills
- Proactive attitude
- CCTV Monitoring
- Detail Oriented
- Physical Fitness
- Workflow Management
- Crisis Management
- Staff Development
- Customer Service
- Team Player
- Honest and Dependable
- Reliable and Responsible
- Punctuality
- Adaptable and Flexible
- Reliability
- Team Leadership
- Attentive and Observant
- Data Entry
- Schedule Coordination
- Crisis Management Plans
Timeline
Surveillance III (Physical Security) PSOC
Clemson University Police Department
08.2023 - Current
President of Operations
The Doster Foundation
07.2021 - Current
Civil Process Server -Owner
Southeastern Legal Services
04.2004 - 08.2023
Licensed Private Investigator
Associated Investigators
02.1999 - 11.2008
Associate Degree Of Arts - Criminal Justice
University of South Carolina- Lancaster
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