Kenneth Douville
Yuma,AZ
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Chevron-Shay Oil Co.
04.2013 - 11.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Count Team Member
Cocopah Casino
09.2009 - 05.2012
- Maintained a secure environment by following strict cash handling procedures and adhering to security protocols.
- Ensured accuracy in counting and recording monetary transactions for the organization''s financial integrity.
- Reduced errors in counts by implementing stringent double-checking methods and maintaining attention to detail.
- Expedited the reconciliation process with thorough documentation, enabling swift resolution of discrepancies.
- Supported audit processes with accurate record-keeping, ensuring proper documentation was readily available for review when needed.
Education
No Degree - Accounting
Montana State University - Billings
Billings, MTHigh School Diploma -
Todd County High School
Mission, SD05.1999
Skills
- Customer Relations
- Staff Development
- Financial Management
- Employee Scheduling
- Customer Service
- POS Systems Operations
- Transaction Processing
- Inventory Counting
- Pricing and Markdowns
- Cash Auditing
- Store Opening and Closing
- Staff Supervision
Timeline
Assistant Manager
Chevron-Shay Oil Co.
04.2013 - 11.2023
Count Team Member
Cocopah Casino
09.2009 - 05.2012
No Degree - Accounting
Montana State University - Billings
High School Diploma -
Todd County High School
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