KENNETH D. TAYLOR

Managed a caseload of 20 clients experiencing long-term mental illness, substance use disorders, and chronic homelessness within a transitional housing program.
Conducted comprehensive needs assessments and developed individualized service plans aligned with clients’ immediate and long-term goals.
Implemented and regularly reviewed service plans to ensure progress and adapt to evolving client needs.
Collaborated with external community partners to coordinate care and connect clients with essential services, including healthcare, housing, and employment resources.
Provided education on local trends affecting the homeless population, with a focus on harm reduction strategies, housing stability, and workforce reintegration.

• Provided comprehensive support services and handled complex client issues within the Juvenile Justice System for ten at-risk youth offenders, reporting to the Program Director.
• Acted as a liaison between agency, state, community-based services, client's family and support networks to help develop relationships to effectively assess the socioeconomic needs of the family.
• Scheduled daily home/community visits with the clients, families and pertinent stakeholders.
• Strong and complex documentation skills using Defran database system to maintain accurate statistical information to track client progress and maintain record of client activity in accord with established methods and procedures.
• Practiced excellent organizational, communication, interpersonal and motivational skills.
• Attended several in-house trainings – maintained corporate culture, policies, and procedures.
• Initiated fund raising into the institute’s environment – set up Haiti Relief Fund and successfully obtained donations.
• Recognized throughout company as an engaged, knowledgeable, passionate, and effective administrator/counselor.
• Developed and drafted comprehensive client service plans in conjunction with client.
• Coordinated external programs/services for clients consistent with client’s individual goals.
• Actively participated in program development and budgetary meetings to effectively explore potential new service offerings.
• Researched and submitted external grant opportunities aligned with individual client’s goals.
• Processed client’s inquiries for financial support derived from internal funding source.
• Serviced over 100 youth/family clients with a success rate of +80%.

• Provided alternative solutions and programs for students.
• Performed client engagement.
• Completed all required record keeping, documentation and statistical reports.
• Served as mentor to residential youth with active demonstration of life skills and academic enrichment.
• Helped create and maintain healthy, safe environment for residents, staff and visitors.

• Facilitated development classes and community outreach within this 21st Century youth development program recognizing academic achievement and social development for youth during after school hours.
• Assisted with administration of the program which included recruitment, assessments, public relations, and budgeting.
• Identified external educational resources consistent with program goals and objectives.
• Helped identify and foster student ambassadors for participation in youth leadership council.
• Assisted with planning and coordinating day-to-day and special program activities.
• Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.

• Provided support of inside suspension students at the Hartford Transitional Learning Academy.
• Administrated assigned activities for special education students designated to detention for disciplinary actions.
• Partnered with staff to establish alternative strategies for correcting student behavior.
• Made recommendations regarding ongoing behavioral plans for students.

• Co-implemented career development activities and delivered counsel to disadvantaged youth ages 14-22 throughout Sacramento County in the areas of career development (an AmeriCorps program).
• Conducted case management, resource development, and general administrative duties.
• Supervised and mentored youth participants in summer youth employment program.
• Conducted outreach for program at local career fairs, schools, and partnering agencies to recruit youth and facilitate public relations of program.