Nile Duguid
Charlotte,United States
Summary
Licensed Health Insurance Producer and Sales/Business Development professional with 6+ years of experience driving growth, strengthening client relationships, and delivering high-performing results across multiple industries. Skilled in GTM strategy, communication, and client engagement, with a proven ability to exceed KPIs and educate customers with clarity and confidence. Experienced in health insurance support, benefits explanation, and guiding members through coverage and enrollment processes. Committed to combining my sales expertise with my insurance knowledge to help individuals, improve customer experiences, and support organizations with strategic, people-focused solutions.
Overview
6
6
years of professional experience
Work History
Business Development Manager
CallRevu
02.2025 - 12.2025
- Ranked top 2 in demos booked and #1 in demos held, consistently outperforming monthly KPIs.
- Managed 650+ outbound calls per month and supported 200+ dealership contacts weekly with high-quality communication.
- Resolved call-routing and account issues with a 95% first-contact resolution rate, improving client workflow and satisfaction.
- Delivered 20+ product walkthroughs monthly, explaining analytics and helping managers optimize customer experience.
- Maintained 100% accuracy in Salesforce documentation while supporting faster ticket resolution across teams.
- Recognized for clear communication, reliability, and consistently exceeding activity targets.
Health Insurance Producer
JP Financial Group
12.2024 - Current
- Drive health insurance sales, cultivate client relationships, and analyze market trends to tailor solutions. Consistently exceed targets and contribute to company growth.
- Conduct in-depth policy assessments, optimize coverage plans, and leverage data insights to enhance client satisfaction. Implement strategic risk management approaches.
- Lead health insurance sales, fostering client relationships and analyzing market trends. Consistently surpass targets, driving company growth through tailored solutions.
- Anticipate industry trends, positioning clients for long-term success. Proactively adapt strategies to evolving market conditions, ensuring sustained growth.
Sales Executive
Trader Interactive
11.2023 - 11.2024
- Managed client accounts, achieving 30% sales growth with tailored strategies.
- Enhanced forecast accuracy by 25% through predictive sales model.
- Implemented client segmentation, increasing opportunities significantly.
- Refined sales channels, driving market share growth.
- Boosted client retention with innovative engagement strategies.
- Executed data-driven sales channel refinement, resulting in measurable market share expansion and improved competitive positioning.
Business Development Account Manager
United Rentals
01.2023 - 11.2023
- Boosted customer growth and revenue by 83% through strategic development and negotiation.
- Negotiated prices to enhance profitability by 75%, strengthening client relations.
- Matched equipment requests with 90% accuracy, improving customer satisfaction.
- Processed over 200 rental quotes monthly, exceeding department averages by 43%.
- Revived inactive customers with value propositions, achieving notable success.
- Optimized operational efficiency through CRM tool integration, markedly improving workflow productivity. Leveraged United Rentals' value proposition to cultivate and strengthen client partnerships.
General Manager of Operations
FIVE GUYS
11.2019 - 11.2023
- Directed operations, achieving sales growth of 68% amid pandemic challenges.
- Managed scheduling and training, halving employee turnover.
- Implemented Lean Six Sigma, enhancing customer satisfaction and cutting costs by 20%.
- Negotiated vendor contracts, optimizing supply chain efficiency.
- Developed strategic growth plans, driving measurable business success.
- Spearheaded strategic initiatives during challenging times, driving a remarkable 68% increase in store sales amidst pandemic constraints.
Education
Bachelor of Arts - Business Management, Welding Tech
Central Piedmont Community College
Charlotte, NC05.2021
Skills
- Customer Relationship Management
- Digital Marketing
- Business Development
- Sales Skills
- Client Engagement Strategies
- Brand Management
- Negotiation
- Market Analysis
- Project Management
- Presentation Skills
- Competitive Intelligence
- Health insurance
ADDITIONAL INFORMATION
- United Rentals Rep of the Month Nile Duguid
- Best Five Guys Store in District Nile Duguid
- Licensed Health Insurance Producer Nile Duguid
Timeline
Business Development Manager
CallRevu
02.2025 - 12.2025
Health Insurance Producer
JP Financial Group
12.2024 - Current
Sales Executive
Trader Interactive
11.2023 - 11.2024
Business Development Account Manager
United Rentals
01.2023 - 11.2023
General Manager of Operations
FIVE GUYS
11.2019 - 11.2023
Bachelor of Arts - Business Management, Welding Tech
Central Piedmont Community College