KENNETH ECK
Waldorf,MD
Summary
Highly motivated sales associate with extensive customer service and a peoples person.
Overview
8
8
years of professional experience
Work History
Customer Relations Officer
Smart Travel International MD
01.2020 - Current
- Responding to emails and calls
- Issuing airline tickets and hotel reservations
- Assist customers in getting visas
- Planning vacations for customers
Travel and Tour Consultant
International Airline Travelling Agency
01.2017 - 01.2020
- Organising Travel and Tours
- Responsible for post travel customer complaints and feedback
- Updating systems and Installing system programs
National Service Person
Electoral Commission of Ghana
01.2016 - 01.2017
- Collected and Collated data on elections (national and district levels)
- Supervised Elections
- Education of locals on election process
- Recods keeping
Education
Bachelor of Arts - Information Studies and Sociology
University of Ghana
Skills
- Data Entry
- Customer Service
- Public Speaking
- Multi-Line Phone Operation
- Microsoft Office (Word,Excel and Powerpoint)
Timeline
Customer Relations Officer
Smart Travel International MD
01.2020 - Current
Travel and Tour Consultant
International Airline Travelling Agency
01.2017 - 01.2020
National Service Person
Electoral Commission of Ghana
01.2016 - 01.2017
Bachelor of Arts - Information Studies and Sociology
University of Ghana