Kenneth Factor

Managed and worked in the following areas:

Compensation

• Developed and implemented compensation policies and procedures,
• Administered all approved pay increases
• Coordinated compensation processes with payroll system;
• Created and modified pay scales as necessary,
• Managed career development plans for employee groups, reviewing and updating as needed,
• Compiled market survey data and provided summary and recommendations to executive management usually on an annual basis,
• Compiled retention reports and provided recommendations to executive management usually on an annual basis but also as needed upon request by department heads;

Labor Relations

• Member of City labor negotiation teams including police, fire, and non-sworn employees,
• Participated in multiple arbitration processes including planning, development of exhibits, and providing testimony,
• Met with Union leaders as needed to solve issues before they became problems;

Employee Relations

• Provided training to supervisory and non-supervisory employees regarding specific Human Resources concepts and procedures,
• Coordinated and implemented career development programs that increased employee morale and retention,
• Consulted with departments on the preparation of interview and assessment packets;

Disciplinary & Grievance Procedures

• Coordinated the modification, development and implementation of work rules and disciplinary guidelines,
• Consulted with departments regarding the application of policy to workplace situations,
• Developed and conducted training for disciplinary hearing officers,
• Attended all disciplinary hearings (averaged about 120 per year) to ensure consistency in processes was achieved;

Policy Writing & Training

• Coordinated and managed the development and modification of personnel policies and procedures,
• Provided training to supervisory and non-supervisory employees regarding personnel policies and procedures;

Health Insurance

• Provided guidance to the manager and staff regarding the City's comprehensive benefits plans and wellness programs,
• Engaged in meetings with providers to ensure the continuation of various plans and programs,
• Acted as the City's liaison for both the Police and the Fire Insurance Trust Boards,
• Oversaw the contract renewal process for providers ensuring that state law, municipal code and city procedures were adhered to;

Retirement Systems

• Provided supervision to the manager and staff over the municipal pension plan and deferred compensation programs,
• Oversaw the contract renewal process for providers ensuring that state law, municipal code and city procedures were adhered to;

Job Description Creation & Modification

• Managed the job description creation and modification process by writing job descriptions, assigning the creation and modification of job descriptions to staff, and recommending approval to executive management,
• Ensured proper steps were followed for posting of new and modified job descriptions to City's web site;

Job Classification

• Managed classification system by ensuring that job descriptions, pay grades, and salary ranges were internally consistent with the City's organization,
• Managed major job studies and specific classification reviews

Grievance and EEO investigations

• Managed investigations by assigning to various staff and conducting regular meetings with investigator to check on investigation progress,
• Conducted investigations of senior personnel including department heads; and

E-Verify

• Acted as the program administrator for the City overseeing the creation and management of cases by the general users,
• Ensured E-Verify program rules were followed and all users were aware of changes to program policies and procedures.

Directly supervised 3-4 exempt managers and multiple non-exempt employees

• Created materials and exercises to illustrate application of course concepts;
• Taught working adults with a wide variety of educational backgrounds and life experiences;
• Evaluated student success through projects, written papers, exams and quizzes;
• Used technology in the classroom;
• Provided personalized feedback to students;
• Delivered instruction for courses such as Human Resource Planning and Development and Strategic Human Resource Management in a face to face environment.

• Revised hiring processes for Police and Fire Departments to improve Title VII ratios while maintaining high quality of candidates;
• Conducted promotional processes (3-6 per year) in a professional and objective manner for the fire and police departments;
• Conducted training sessions for personnel performing oral interviews of sworn fire fighter candidates and sworn police officer candidates;
• Revised training manual for conducting oral interviews for Police and Fire candidates;
• Completed reports on EEO results;
• Participated in development and modification of physical abilities test for police and fire departments;
• Maintained confidentiality of selection process and promotional test proceedings;
• Completed selection process for multiple (1-2 per year per department) police and fire academies;
• Presented recommendations to various advisory boards at the intradepartmental, municipal and state level;
• Provided assistance for grievances, arbitrations, and court hearings;
• Supervised Master’s Degree-level interns;
• Maintained professional relationship with primary testing consultants;
• Attended training classes for industrial psychology, human resources and legal educational purposes;
• Provided excellent customer service to both external and internal customers;
• Knowledge of statistics and EEO regulations/laws were required.

• Completed budget process for FY 1996 budget (>$97 million) including revisions necessary due to federal cuts to tribal funding;
• Created and approved changes to classification policy;
• Created direct lines of communication between Principal Chief and Oklahoma Congressional offices;
• Participated in selection process for senior administrative staff positions;
• Directly supervised four departmental managers and indirectly supervised four Division Directors;
• Made personnel changes necessary for efficient provision of tribal services;
• Formulated plan for reductions-in-force but implemented actions making it possible to maintain delivery of services without layoffs;
• Wrote six veto messages which successfully withstood override attempts, only unsuccessful veto message was overridden by one vote;
• Maintained a successful and efficient delivery of services by over 200 employees to 37,000 citizens and an additional 25,000 eligible recipients;
• Composed press releases.

• Completely revised and coordinated implementation of personnel policies & procedures;
• Assisted in creation of new classification policy; Implemented new classification policy;
• Modified career development program to meet tribal employee training needs while remaining within fiscal limitations;
• Implemented and coordinated adherence to a new employee grievance procedure;
• Revised safety policy reporting procedures;
• Participated in selection process for tribal employees;
• Recommended changes in the benefit package which maintained a high level of insurance coverage while reducing fringe rate.

• Provided project progress updates and proposed solutions to issues;
• Conducted research for assigned project and wrote summaries of each phase of the project;
• Participated in workshops and presentations related to projects to gain knowledge.

• Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line;
• Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.