Kenneth (Jeff) Fenton

• Directed branch operations, ensuring compliance with company policies and regulatory standards.
• Developed and implemented strategic plans to enhance customer service and satisfaction.
• Mentored and trained staff, fostering a collaborative team environment to meet business objectives.
• Analyzed financial reports to identify trends, guiding budgetary decisions and resource allocation.
• Cultivated relationships with key clients to strengthen loyalty and increase business opportunities.
• Maintained friendly and professional customer interactions.
• Cultivated lasting relationships with high-value clients, securing their loyalty through exceptional service and advice.

Transition to AUTS 2012

Sales Engineer / Engineering Manger

Continuation of sales engineering and engineering manager role.

Jan 2014 -Operations / Charlotte Branch Management

Continued Sales Engineering role

Jan 2017 Engineering Manager -

Position Change at AUTS Securdyne Merger.

Solutions Engineer – Position Change G4S Merger

• Oversaw equipment maintenance schedules to ensure operational efficiency.
• Trained junior technicians on safety protocols and equipment handling procedures.
• Conducted regular inspections to identify potential issues and enhance safety standards.
• Collaborated with cross-functional teams to troubleshoot technical problems effectively.

Bench Services

Security equipment repair, staff management & business operations.

Jan 1996 - Sales Engineer

Customer relations, Proposals, RFP review Project management & Procurement.

Engineering Manager – Secondly position

Supporting other sales engineers with technical solutions and drawings.

Transition to AUTS 2012 (merger)