Hardworking student at the University of Kentucky with past experience in costumer service regarding technology. Willing and excited to work alongside others to apply learned skills from past and schooling in order to build interesting projects and improve efficiency.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Intern
Oneida County Information Technology Department
Utica, NY
01.2024 - 08.2024
Learned process of how to properly surplus and discard various computer parts with possible sensitive information
Imaged nearly 100 devices with specific county software
Upkeep and roll out of Virtual Proxy Network
Witnessed cybersecurity breaches along with ways to prevent/avoid
Fixed issues with cloud servers, physical hardware, county specific software
Troubleshooting Windows issues with new Windows update rollouts
Downloaded and configured software and hardware used in elections
Customer service handling 10-15 calls when dealing with tech issues
Key role in mitigating effects of CrowdStrike outage along with implementation of solutions following by fixing approximately 30 employee machines
Assisted in editing and improving County webpage with new information and styles.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Contractor
Oneida County Clerk's Office
Utica, NY
1 2023 - 1 2024
Utilized IQS e-filing system to sort and store court documents (Supreme, Civil, Family)
Organized and relocated physical files
Optimized and initialized computers to be able to work with various scanners, printers, etc
Revised and edited legal documents
Repaired and replaced common workplace devices
Learned how to work effectively in office environment.
Education
Bachelor of Science - Computer Engineering
University of Kentucky
Lexington, Kentucky
08.2022 - 05.2026
Skills
ARM Assembly
MATLAB
Public Speaking
HTML
Quick Thinking
Python
Teamwork
C
Problem Solving
C
JavaScript
Basic SQL
CSS
Projects
Project 1: Deed Price Calculator, Oneida County Clerk's, JavaScript, CSS, HTML, Created HTML-5 information structure to list relevant information regarding deed calculation price. Styled module from ground up using CSS styling and methods. Coded internal function of calculation based on various values, both fixed values and user input, to calculate accurate deed price. Previous functionality of calculator was exclusive to nested software, created a version of said software that could be used by the public to decrease necessity of in person office visits.
Timeline
Intern
Oneida County Information Technology Department
01.2024 - 08.2024
Bachelor of Science - Computer Engineering
University of Kentucky
08.2022 - 05.2026
Contractor
Oneida County Clerk's Office
1 2023 - 1 2024
Similar Profiles
JAMES (Seamus) GOGGINJAMES (Seamus) GOGGIN
Infrastructure Engineer (Network Engineer) at CUYAHOGA COUNTY – Department of Information TechnologyInfrastructure Engineer (Network Engineer) at CUYAHOGA COUNTY – Department of Information Technology
Secretary to the Commissioner of DPW at Oneida County Department of Public WorksSecretary to the Commissioner of DPW at Oneida County Department of Public Works