Kenneth Finley
Chanute,KS
Summary
Results-driven Chief Executive Officer with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
24
24
years of professional experience
Work History
CEO
SawHaul, LLC Dba GearHaul
11.2017 - Current
- Secure financing for critical projects through negotiation of favorable loan terms with financial institutions.
- Manage financial, operational and human resources to optimize business performance.
- Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
- Oversee divisional marketing, advertising and new product development.
- Update business processes, products and team makeups to generate more business opportunities and cater to audience needs.
- Analyze industry trends and track competitor activities to inform decision making.
- Improve organizational structure by reallocating resources and redefining roles for greater efficiency.
- Procure and coordinate new resources to achieve sales targets within optimal timeframes.
- Make large-scale financial decisions and supervise company spending to reduce material losses and maximize profits.
- Initiate strategies to drive company growth and increase market share and profitability.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Cultivate forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Collaborate with legal, accounting and other professional teams to review and maintain compliance with regulations.
Senior Resident Claims Adjuster
Farmers Alliance
01.2000 - 08.2019
- Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.
- Enhanced customer satisfaction by promptly addressing concerns and providing clear explanations of policy coverages.
- Evaluated original investigation reports and documents to resolve secondary concerns.
- Followed up on potentially fraudulent claims initiated by claims representatives.
- Prepared documents for managers or legal personnel.
- Improved claim resolution times by conducting efficient investigations and accurate assessments of property damages.
- Managed large caseloads, prioritizing tasks to ensure timely completion of all assigned claims while maintaining a high level of accuracy.
- Collaborated with legal teams to defend company interests in litigation, minimizing financial losses stemming from disputed claims.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Assisted homeowners by coordinating vendor services, emergency repair, cleaning and contractors.
- Maintained high levels of accuracy in claim evaluations by staying current on changes to insurance coverages, industry regulations, and local building codes.
- Identified suspicious losses and contacted manager for investigative assistance.
- Followed up with insured individuals regarding premium and deductibles payments.
- Performed field investigations of damaged properties every month.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Expedited claim settlements for clients by maintaining open communication and providing timely updates on the progress of their cases.
- Effectively managed disputes between policyholders and the company, mediating resolutions that ultimately preserved positive client relationships while protecting company interests.
- Developed strong relationships with contractors, ensuring high-quality workmanship during repair and restoration projects.
- Reduced company liability risks with thorough investigations and detailed documentation of property claims.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
- Handled catastrophe claims efficiently, assisting affected communities by quickly assessing damages and processing claims after natural disasters.
- Conducted site visits to accurately assess property damage, utilizing strong attention to detail when documenting findings for claim evaluations.
- Prepared sketch of floor plan and roofline and entered data to develop line-by-line item costs of damages.
Education
Bachelor of Science - Business
Emporia State University
Emporia, KSSkills
- Channel Management
- Customer Relations
- Executive Presence
- Administrative Leadership
- Analytical and Critical Thinker
- Business Planning
- Change and Growth Management
- Operations Management
- Business Development
- Goal Setting
- Marketing and Advertising
- Product development and expansion
- Business Administration
Timeline
CEO
SawHaul, LLC Dba GearHaul
11.2017 - Current
Senior Resident Claims Adjuster
Farmers Alliance
01.2000 - 08.2019
Bachelor of Science - Business
Emporia State University
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