Summary
Overview
Work History
Education
Skills
Timeline
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Carrie West

Wheaton,IL

Summary

Dynamic leader with a proven track record at UOP Honeywell, adept in chromatography techniques and instrument maintenance. Excelled in enhancing team collaboration and customer relations, both internal and external, significantly contributing to project success and efficiency improvements. Skilled in fostering safety culture and driving change, embodying effective leadership and advanced analytical skills. Acquired and maintained a small business, honing new skills in leadership and problem-solving.

Overview

29
29
years of professional experience

Work History

Owner

J&P Moving Service, Inc.
10.2016 - Current
  • Oversee operations, payroll, hiring, and outside sales.
  • Consult with customers in-home to assess moving and storage needs and propose optimal solutions.
  • Develop and maintain strong relationships with clients, to ensure repeat business and referrals.
  • Hire, train, and manage a high-performing team of employees dedicated to achieving company goals.
  • Ensure regulatory compliance with our governing agencies, the ILCC and DOT, by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Maintain local and long distance household goods moving licenses, commercial freight license, warehouse license, and local business license, participating in audits as required.

Operations Manager

Phoenix Rising Staging-An Inhabitr Company
08.2022 - 02.2023
  • Supervised staff of 25, including movers, drivers, and warehousemen, keeping employees compliant with company policies and safety procedures.
  • Managed 80,000 sq. ft. warehouse of inventory used to stage homes/offices, assembling an efficient warehouse team for pre-and post-installation duties.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Analyzed and reported on key performance metrics to CEO and CFO.
  • Facilitated smooth collaboration between designers, stagers, moving team, procurement, and clients through clear communication channels.
  • Oversaw large interstate multi-unit installations, managing the receipt and division of large shipments of household goods.
  • Empowered employees to take full accountability for the staging process with the use of floorplans, eliminating the need for an additional stager on site.
  • Managed truck fleet using tracking system and implemented cost-saving practices including pre-job inspections, SPM, driver stop time tracking, and route planning.

R&D Technical Lead

UOP Honeywell
03.1995 - 07.2020
  • Comprehensive understanding of gas chromatography including the setup, calibration, troubleshooting, and repair of instrumentation.
  • Utilized techniques including Simulated Distillation, Detailed Hydrocarbon Analysis, LPG analyses, and some GC/MS in support of pilot plant, research, and online GC groups.
  • Wrote and updated methods in support of the EB and Qmax projects.
  • Cross-trained on distillation techniques and LOIs.
  • Spearheaded the quality assurance program in the lab with weekly QA meetings to communicate trends and issues.
  • Championed safety culture within the lab by participating in daily 5S activities, as well as GEMBA walks both within and outside the department. Represented analytical on the 5S team and championed the organizational efforts in the offline and online labs.
  • Headed the data system implementation teams on all three transitions from Vax to Totalchrom, Totalchrom to Chemstation, and Chemstation to ChemServer, and earned a Role Model Team Recognition award.
  • Acted as liaison between internal IT department and labs during data system transitions and while troubleshooting connectivity issues.
  • Attended Hydroprocessing and Plant Ops meetings to stay abreast of projects and upcoming lab demands and communicated to team.
  • Provided support to LIMS team and helped to troubleshoot when upgraded system was implemented.
  • Participated in Six-Sigma project and received the green belt.
  • Attended and presented posters at the TCO Symposiums.
  • Participated in field-service training.
  • Trained and mentored new analysts.


Education

General Studies

Elgin Community College
Elgin, IL
1996

General Studies

College of DuPage
Glen Ellyn, IL
1994

High School Diploma -

Wheaton North High School
Wheaton, IL
05.1993

Skills

  • Teamwork and Collaboration
  • Verbal and written communication
  • Chromatography Techniques
  • Lab equipment maintenance
  • Laboratory Information Systems
  • Operations Management
  • Effective leader
  • Project estimating
  • Staff Management
  • Customer Service
  • Relationship Building

Timeline

Operations Manager

Phoenix Rising Staging-An Inhabitr Company
08.2022 - 02.2023

Owner

J&P Moving Service, Inc.
10.2016 - Current

R&D Technical Lead

UOP Honeywell
03.1995 - 07.2020

General Studies

Elgin Community College

General Studies

College of DuPage

High School Diploma -

Wheaton North High School

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Carrie West