Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

KENNETH FUNK

Grand Junction,CO

Summary

Service-oriented Senior Field Technician with a proven track record of maximizing customer satisfaction. Experienced in managing documentation, inventory, and reporting. Demonstrated abilities in equipment repair and maintenance. Motivated and familiar with customer service standards and sales strategies. Passionate about exceeding customer expectations.

Overview

10
10
years of professional experience

Work History

Operator

The Wireline Group
07.2024 - Current
  • Provided on-the-job training to newly hired workers and team members.
  • Worked outside in all weather conditions.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Performed general equipment maintenance and repair to minimize downtime.

Field Tech 5

Spectrum
08.2019 - 07.2024
  • Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
  • Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
  • Maintained safety compliance during field operations, reducing workplace accidents and injuries.
  • Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
  • Exceeded customer expectations with prompt resolution of service requests while maintaining a professional demeanor at all times.
  • Assisted in training new team members, ensuring consistent performance across the department.


Construction Laborer

Alpine Cm
11.2018 - 08.2019
  • Efficiently prepared job sites by removing debris and setting up materials and tools
  • Used required tools to complete jobs, including hammers, saws, squares, levels and fastening devices
  • Interpreted orders and technical documentation to complete accurate work
  • Kept tools and equipment cleaned, well-maintained and properly stored to promote team efficiency
  • Cleaned, operated and maintained machinery for optimal team productivity
  • Operated equipment such as forklift and scissor lift to meet challenging daily demands
  • Constructed steel buildings.

Field And Shop Hand

Cutters Wireline
04.2017 - 08.2018
  • Prepped and built perforating guns for oil wells
  • Promoted shop safety by working in a safe manner
  • Inspected gun parts for conformance to product specifications
  • Disassembled, cleaned, and rebuilt setting tools
  • Operated forklift safely in congested and confined areas
  • Complied with safety protocols.

Ranch Hand

Burnheide Ranch
  • Repaired broken fence panels and post braces and checked for any additional damage
  • Prepared sites and yards before installing fences by removing debris and rocks
  • Kept up irrigation to farm field
  • Cattle upkeep which included feeding, watering, herding, grazing, branding, and administering medical treatment when necessary
  • Repaired tractors and mechanical equipment
  • Operated tractors.

Weekend Manager

Pet Particulars
  • Checked animals in and out
  • Provided pet owners with excellent customer service and compassionate care for their pets
  • Scheduled appointments for customers in person or over the telephone
  • Assessed customer needs and responded to customer emails and calls
  • Bathed, trimmed and provided other grooming services for domestic pets
  • Groomed dogs and cats by utilizing tools including blades, brushes, combs, shedding aids, de-matting tools, sheers, nail clippers
  • Cleaned kennels and animal holding areas
  • Greeted customers upon arrival and assisted them by giving them appropriate forms to fill out.

Mechanic/Welder/Trash Man

Commercial Refuse Services
04.2014 - 11.2015
  • Performed mechanical maintenance and repairs on fleet vehicles and equipment
  • Performed welding maintenance and repairs on dumpsters and fleet vehicle bodies
  • Performed yard hand duties including operating a skid loader and power-washing fleet vehicles and dumpsters
  • Collected and dumped refuse or recyclable materials from containers to trucks.

Handyman Service

Self employed
04.2011 - 04.2017
  • General handyman services provided to businesses, ranches & homeowners including mechanical maintenance, welding, clean-up, trash hauling, operating skid loader, power washing, construction & carpentry, cattle feeding, herding & watering, etc.

Education

2 yr high school program -

Western Colorado Community College

Skills

  • Proficient in operating explosive devices safely
  • Experience operating heavy equipment
  • Experience in mechanics
  • Strong mechanical skills
  • Effective problem resolution
  • Strong work ethic
  • Steadfast commitment to responsibilities
  • Efficient at acquiring new skills
  • Customer complaint resolution
  • Document control
  • Targeted sales initiatives
  • Comprehensive documentation skills

References

  • Nico Peters, (970)-208-3331, Cutters Wireline
  • Dan, (970)261-2937, Cutters Wireline
  • Bob, (970)-433-6111, Commercial Refuse Service
  • Jason Jacobs, (970)-589-0506, Weimer Ranches
  • Jamie Jacobs, (970)-712-6089, Pet Particular

Timeline

Operator

The Wireline Group
07.2024 - Current

Field Tech 5

Spectrum
08.2019 - 07.2024

Construction Laborer

Alpine Cm
11.2018 - 08.2019

Field And Shop Hand

Cutters Wireline
04.2017 - 08.2018

Mechanic/Welder/Trash Man

Commercial Refuse Services
04.2014 - 11.2015

Handyman Service

Self employed
04.2011 - 04.2017

Ranch Hand

Burnheide Ranch

Weekend Manager

Pet Particulars

2 yr high school program -

Western Colorado Community College

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KENNETH FUNK