Kenneth Garrett

• Processed, labeled, and shipped products to meet customer demands, consistently achieving 80–110% of productivity targets over 2 months.
• Operated material handling equipment (e.g., forklifts, pallet jacks, conveyors) to load and unload inventory, ensuring timely and accurate shipments.
• Maintained 95%+ inventory accuracy through diligent management, minimizing errors in high-volume warehouse operations.
• Adhered to safety protocols for hazardous materials and equipment, contributing to a zero-incident work environment.
• Collaborated with team to optimize distribution processes, supporting efficient operations in a climate-controlled distribution center.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Checked and verified photo identification prior to granting facility access.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
• Improved overall security by conducting regular patrols and monitoring surveillance systems.
• Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
• Investigated suspicious activities and persons to maintain security of premises.
• Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
• Monitored CCTV cameras and alarm systems for security breaches.
• Updated shift logs and produced daily reports to document security activities and specific incidents.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Responded quickly to incidents and assessed active situations for security concerns.
• Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
• Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
• Monitored dishwashing machines for proper functioning.
• Increased machine efficiency by scraping and pre-washing dishes.
• Gently moved glassware, crystal, and other delicate items to prevent breakage.
• Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
• Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.
• Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
• Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
• Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
• Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
• Washed dishes and assisted in bussing tables.
• Stored dishes, utensils and kitchen equipment in proper locations.
• Reinforced health codes compliance, regularly cleaning and sanitizing dishwasher area and sinks.
• Supported culture of hygiene and cleanliness, participating in regular kitchen cleaning and sanitation drives.
• Maintained cleanliness and sanitation in kitchen, contributing to healthy working environment by rigorously following cleaning schedules.
• Increased kitchen efficiency, organizing clean dishes and utensils in accessible manner for culinary staff.
• Enhanced equipment longevity, performing routine checks and maintenance on dishwasher to ensure optimal performance.
• Streamlined waste management procedures, effectively sorting and disposing of garbage and recycling materials.
• Facilitated smooth kitchen operations, promptly addressing any malfunctions with dishwashing equipment to prevent downtime.
• Minimized water usage and environmental impact with effective washing techniques, aligning with sustainability goals.
• Assisted in food storage organization, labeling and dating food items for easy retrieval and rotation.
• Improved operational efficiency by implementing system for pre-soaking heavily soiled pots and pans, reducing cleaning time.
• Improved safety in kitchen by properly handling and storing cleaning chemicals and supplies.
• Optimized cleaning processes, experimenting with different detergents and wash cycles to achieve superior cleanliness.
• Fostered collaborative work environment, sharing best practices with new team members for maintaining high standards of kitchen cleanliness.
• Enhanced dining experience for customers by ensuring clean, spot-free dishes and utensils.
• Ensured timely availability of kitchenware, speeding up service during peak times with efficient dishwashing routines.
• Supported kitchen staff by preparing work areas before rush hours, streamlining cooking and serving process.
• Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
• Improved dining experience by providing prompt, attentive service to guests.
• Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
• Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
• Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
• Inspected dishes and utensils for cleanliness.
• Checked guests' identification before serving alcoholic beverages.
• Kept kitchen areas neat and clean by removing trash and organizing supplies.
• Followed supervisor instructions to complete tasks on time.
• Kept work area clean, dry, and free of debris to prevent incidents and accidents.
• Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Developed strong cooperative relationships with coworkers and managers.
• Maintained productive, efficient approach to all tasks.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Worked different stations to provide optimal coverage and meet production goals.
• Assisted with inventory counts and stocking of merchandise.
• Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
• Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
• Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
• Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
• Arrived to work in uniform and presentable in appearance to meet restaurant standards.
• Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
• Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
• Prepared food orders, cooking on grill and operating fry station.
• Used proper techniques to prepare food and ingredients.
• Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
• Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
• Cross-trained in other kitchen positions to support staff and meet customer needs and demands.

(Pennington Gap, Virginia September 2022 - October 2022. Transferred to Big Stone Gap Virginia October 2022 - November 2022)

• Operated register to process payments and collect cash payment for order totals.
• Addressed and resolved customer complaints in polite and professional manner.
• Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
• Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
• Performed shift change tasks each day to keep store neat and running smoothly.
• Wiped counters and sanitized equipment to maintain clean food prep and dining areas.