Kenneth Giorgio

• Troubleshot equipment breakdowns and performed preventive maintenance.
• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
• Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
• Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
• Installed new locks, door handles, and door closers.
• Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
• Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
• Monitored and documented work performance in maintenance logs in compliance with company guidelines.
• Followed instructions from supervisor regarding daily job tasks and duties.
• Replaced worn or broken parts on machines and equipment.
• Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.

• Served appetizers, delivered entrees, and refilled beverages for banquet guests.
• Maintained event cleanliness during service by promptly clearing dishes after each course.
• Provided friendly, courteous service to create memorable moments for guests.
• Arranged linens and table settings according to seating plan and event theme.

• Inspected pool equipment and verified proper functionality to maintain safety standards.
• Tested and balanced pool water to maintain safe and healthy swimming environment.
• Demonstrated courtesy, respect and professionalism to promote company values and customer care.

• Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
• Completed repair projects on time and under budget, resulting in significant increase in new client referrals.

• Explained menu items and suggested appropriate options for food allergy concerns.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

• Served appetizers, delivered entrees, and refilled beverages for banquet guests.

Managed a shift of up to 6 events per day in various locations around the area, high end catering and themed events

Responsible for preparing each event & location with equipment needed for set-up and service

Worked closely with head chef and owner, 12-15 hours shifts 7 days per week

Responsible for managing each event and delivering final invoices

Utilized downtime between events to do prep and assembly work in the kitchen