Kenneth Graham
Cincinnati,OH
Summary
Dedicated Healthcare worker, skilled in patient care, communication, and administrative support. Proven ability to manage patient interactions and streamline office operations for enhanced healthcare delivery. Compassionate Medical Assistant with expertise in patient care, electronic health records, and office management. Dedicated to providing quality support and ensuring smooth workflows for optimal patient outcomes.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Uc Health
Cincinnati, Ohio
01.2025 - Current
- Patient Intake: Take and record vital signs (BP, temp, pulse), medical history, and reason for visit.
- Assisting Providers: Help doctors/nurses during exams, minor procedures, or surgeries.
- Procedures: Administer injections/medications (under supervision), collect lab samples (blood, urine), prepare/sterilize instruments, perform EKGs, dress wounds.
- Patient Care: Educate patients, provide emotional support, explain treatments, ensure room cleanliness.
- Scheduling: Manage appointments and follow-ups.
- Records: Update and maintain Electronic Health Records (EHR), ensure confidentiality.
- Office Management: Answer phones, manage correspondence, order supplies, handle patient check-in/out.
Health Unit Coordinator
Uc Health
Cincinnati , Ohio
03.2016 - 01.2025
- Communication Hub: Answers calls, patient call lights, relays messages between staff, patients, and families, and manages communication systems.
- Clerical & Administrative Support: Manages patient charts, maintains records, processes admissions/discharges, and handles data entry in the Electronic Health Record (EHR).
- Unit Operations: Monitors and orders supplies, manages equipment, coordinates staff requests, and ensures smooth daily workflow.
- Liaison Role: Bridges communication between doctors, nurses, patients, families, and other departments, handling concerns with empathy and professionalism.
- Information Management: Ensures accuracy and security of patient information, adhering to confidentiality (HIPAA) and regulatory standards.
Education
Cna Certification - Nursing
Mercy Neighborhood Partners
Cincinnati 05-2025
High School Diploma -
Hannah Pamplico High
South Carolina 06-1996
Skills
- Patient care
- Electronic health records
- Medical procedures
- Office management
- Effective communication
- Team collaboration
Timeline
Medical Assistant
Uc Health
01.2025 - Current
Health Unit Coordinator
Uc Health
03.2016 - 01.2025
Cna Certification - Nursing
Mercy Neighborhood Partners
High School Diploma -
Hannah Pamplico High