KENNETH HAISLIP
ALLEN,TX
Summary
Experienced Loan Officer adept at assessing customer needs, providing suitable products and guiding customers through loan process. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service.
Overview
31
31
years of professional experience
Work History
Senior Loan Officer
Mid-Continent Funding DBA VeteransLoans.Com
10.2022 - Current
- Managed over 50 customer calls per day.
- Supervised loan personnel and motivated to maintain customer service and performance standards.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Developed and implemented marketing campaigns to attract new customers.
- Assisted customers with completing loan applications and other paperwork.
- Developed strong relationships with customers through high levels of customer service.
- Maintained strict confidentiality of bank records and client information.
- Researched and updated industry knowledge on changing legislation and regulations.
- Developed and maintained relationships with local real estate agents.
- Collaborated with other departments to promptly process loan applications.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Developed and maintained relationships with customers, lenders and other third parties.
- Monitored pipelines to track and log status of loans.
- Submitted loan applications to underwriter for verification and recommendations.
- Negotiated loan terms to provide favorable outcomes for both customers and lenders.
- Negotiated loan terms and conditions with customers to secure best deal.
Senior Mortgage Loan Officer
Magnolia Bank
05.2022 - 09.2022
- Managed over 50 customer calls per day.
- Reviewed loan files and updated to match current standards.
- Negotiated loan terms and conditions with clients to maximize profitability.
- Worked with underwriters to fix application problems and resolve issues.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Developed and maintained relationships with customers, lenders and other third parties.
- Negotiated loan terms and conditions with customers to secure best deal.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Explained different types of loans pertaining to client situations.
Senior Mortgage Loan Officer
First Guaranty Mortgage Corporation
08.2021 - 04.2022
- Managed over 70 customer calls per day.
- Explained different types of loans pertaining to client situations.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Explained very technical financial information to applicants in easy to understand language.
- Negotiated loan terms and conditions with customers to secure best deal.
- Assisted customers with completing loan applications and other paperwork.
- Monitored pipelines to track and log status of loans.
- Processed loan applications and monitored progress from start to finish.
- Developed and maintained relationships with customers, lenders and other third parties.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Negotiated loan terms and conditions with clients to maximize profitability.
- Reviewed loan files and updated to match current standards.
Mortgage Loan Originator
Nationstar Mortgage DBA Mr. Cooper
08.2020 - 08.2021
- Managed over 75 customer calls per day.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Prepared documents for customers, submitting and overseeing through each step of closing process.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Developed extensive network of referral partners to source new mortgage loan opportunities.
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
Auto Finance Manager
Hendricks Volkswagen
05.2020 - 08.2020
- Achieved Highest Profit Per Customer - Dollar Amount 3 Consecutive Months
- Negotiated loan terms and conditions with customers to secure best deal.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Developed and maintained relationships with customers, lenders and other third parties.
- Explained very technical financial information to applicants in easy to understand language.
- Proactively identified solutions for customers experiencing credit issues.
VIP Vehicle Exchange Auto Sales Consultant
Toyota Of McKinney
06.2019 - 05.2020
- Immediate Impact supporting Dealership Social Media Advertising - Branded Myself
- Effective Harvesting of Service Customers - Exchange and Upgrade 10-12 per Month
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Responded to customer enquiries via telephone and email.
- Drove team revenue totals by bringing in top sales numbers.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Qualified and followed-up on potential new customer leads.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Made car recommendations based on preferences and outlined benefits of each car option.
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts and financing or lease options on vehicle.
- Demonstrated car technology options and available amenities and upgrades for each model.
- Answered telephone and email inquiries from potential customers.
VIP Vehicle Exchange Auto Sales Consultant
Nissan Of McKinney
11.2017 - 06.2019
- Salesmen of the Month February 2018
- Achieved top Performer Status Every Quarter at Dealership
- Effective Harvesting of Service Customers - Exchange and Upgrade 18-20 per Month
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Responded to customer enquiries via telephone and email.
- Drove team revenue totals by bringing in top sales numbers.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
- Accompanied customers and demonstrated performance features on test drives.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Made car recommendations based on preferences and outlined benefits of each car option.
- Demonstrated car technology options and available amenities and upgrades for each model.
Visual Merchandising Manager
Innomark Communications
07.2016 - 05.2017
- Developed themes, props and lighting for merchandise displays.
- Collaborated with wholesale partners and cross-functional teams to develop solutions for balancing product assortments.
- Collaborated with store managers to determine best placement for merchandise displays.
- Analyzed customer feedback and shopper trends to inform display designs.
- Spearheaded visual merchandising for Beverage Companies brand by creating strategic presentation plans.
- Improved field teams' sales by coaching on merchandising techniques.
- Developed visual merchandising plans and strategies to promote store offerings.
Division Sales Manager
Sunny Delight Beverages Co
12.2009 - 05.2016
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Facilitated business by implementing practical networking techniques.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
National Account Manager
Display Technologies, LLC, A Berkshire Hathaway
12.2008 - 12.2009
- Identified profitable business leads and built pipeline of prospective customers.
- Reached out to customers frequently to check on satisfaction, inquire about needs and propose new offerings.
- Operated within budgetary constraints, participated in development of annual budget forecasts and reconciled operating budget.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Brought lapsed accounts back to active status and providing additional revenue.
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Improved bottom-line profits by creating new product penetration and retail market opportunities.
Division Sales Manager
PepsiCo
08.1999 - 12.2008
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Facilitated business by implementing practical networking techniques.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Managed accounts to retain existing relationships and grow share of business.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Implemented systems and procedures to increase sales.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Category Manager
Coca-Cola Enterprises
08.1992 - 08.1999
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Identified and reported key performance indicators to define successful category management.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Maximized category turnover through proactive management strategies.
- Continually maintained and improved company's reputation and positive image in markets served.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
- Devised content strategy to effectively engage target audiences.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
Education
Bachelor of Science - Accounting And Business Management
University of Baltimore
Baltimore, MDSkills
- Financial Analysis Aptitude
- Organizational Strengths
- Business Development
- Sales Expertise
- Detail Orientation
- Excellent Time Management
- Strong Relationships
- Oral and Written Comprehension
Timeline
Senior Loan Officer
Mid-Continent Funding DBA VeteransLoans.Com
10.2022 - Current
Senior Mortgage Loan Officer
Magnolia Bank
05.2022 - 09.2022
Senior Mortgage Loan Officer
First Guaranty Mortgage Corporation
08.2021 - 04.2022
Mortgage Loan Originator
Nationstar Mortgage DBA Mr. Cooper
08.2020 - 08.2021
Auto Finance Manager
Hendricks Volkswagen
05.2020 - 08.2020
VIP Vehicle Exchange Auto Sales Consultant
Toyota Of McKinney
06.2019 - 05.2020
VIP Vehicle Exchange Auto Sales Consultant
Nissan Of McKinney
11.2017 - 06.2019
Visual Merchandising Manager
Innomark Communications
07.2016 - 05.2017
Division Sales Manager
Sunny Delight Beverages Co
12.2009 - 05.2016
National Account Manager
Display Technologies, LLC, A Berkshire Hathaway
12.2008 - 12.2009
Division Sales Manager
PepsiCo
08.1999 - 12.2008
Category Manager
Coca-Cola Enterprises
08.1992 - 08.1999
Bachelor of Science - Accounting And Business Management
University of Baltimore
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