Kenneth Hale
Arden,NC
Summary
Results-driven Lead Maintenance Technician with proven expertise in preventive maintenance, troubleshooting, and safety compliance. Skilled in equipment maintenance and installation procedures, ensuring peak operational efficiency and minimal downtime.
Overview
19
19
years of professional experience
Work History
Lead Maintenance Technician
Avery Dennison
Arden, North Carolina
02.2010 - Current
- Supervised daily maintenance activities across production equipment and facilities.
- Coordinated preventive maintenance schedules to minimize equipment downtime.
- Diagnosed equipment issues and implemented effective repair solutions promptly.
- Oversaw predictive and preventive maintenance of equipment.
- Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
- Collaborated with engineering teams to enhance machine reliability and boost performance.
- Maintained inventory of tools, parts, and supplies for maintenance operations.
- Ordered necessary parts for repairs and installations.
- Ensured compliance with safety regulations in the workplace.
- Maintained detailed records of maintenance activities to support operational transparency.
- Operated scissor lifts and man lifts.
- Installed new systems, replacement parts, and components to maintain proper operation.
- Employed hand and power tools, including CNC machine and 3D printer, for repair tasks.
Communications Technician III
Comcast-Philly metro region
Downingtown, Pennsylvania
08.2007 - 08.2009
- Provided installation, service and maintenance for broadband internet and digital telephone service.
- Installed and configured communication equipment for residential and commercial clients.
- Provided technical support to customers during installation and troubleshooting processes.
- Investigated customer complaints regarding poor service quality or connection speeds to identify and implement effective solutions.
- Ensured reliable operation of devices and system components to meet client needs.
- Tracked inventory levels of spare parts for timely repairs of network devices, ensuring minimal downtime for clients.
- Documented service requests and resolutions in customer management systems to ensure accurate record-keeping and facilitate future support.
- Logged service calls and closed work orders by recording issues resolved and services provided.
- Maintained updated records of all installed communication systems.
Education
High School Diploma -
Roger B. Chaffee HS
NAS Bermuda06-1990
Some College (No Degree) - Civil and Construction Engineering Technology
Temple University
Philadelphia, PASkills
- Equipment maintenance
- Preventive maintenance
- Troubleshooting techniques
- Installation procedures
- Safety compliance
- Parts procurement
Timeline
Lead Maintenance Technician
Avery Dennison
02.2010 - Current
Communications Technician III
Comcast-Philly metro region
08.2007 - 08.2009
High School Diploma -
Roger B. Chaffee HS
Some College (No Degree) - Civil and Construction Engineering Technology
Temple University