Kenneth Harden II
Howell,MI
Summary
Decorated Law Enforcement Professional with wide-ranging experience and distinguished track record of public service, achievement and dedication to duty. Forms strong relationships and gains trust of colleagues, law enforcement agencies and members of public.
Overview
8
8
years of professional experience
Work History
Trooper
Michigan State Police
Brighton, MI
09.2018 - Current
- Enforced traffic laws and regulations on highways, roads, and city streets.
- Investigated motor vehicle accidents, determining causes of the accident and issuing citations when necessary.
- Responded to calls for service from citizens regarding suspicious persons or activities.
- Participated in community outreach programs designed to educate citizens about safety initiatives.
- Prepared detailed reports of all law enforcement activities and arrests made during shift.
Customer Service Specialist
Best Buy
Southfield, MI
05.2017 - 09.2018
- Answered incoming customer inquiries regarding product and service information.
- Provided assistance to customers in navigating website, placing orders, and resolving complaints.
- Maintained a high level of professionalism while interacting with customers via phone or email.
Medical Scribe
Beaumont Health System
Grosse Pointe, MI
10.2016 - 05.2017
- Assisted physicians in patient care by transcribing and entering orders into the Electronic Medical Record system.
- Verified accuracy of dictated reports prior to release for physician review.
Education
Bachelor of Science - Biopsychology, Cognition & Neuroscience
University of Michigan - Ann Arbor
Ann Arbor, MI05-2016
Post-baccalaureate Certificate - Legal Studies
Davenport University
Grand Rapids, MISkills
- Crowd Control
- Defensive Tactics
- Search and seizure
- Firearms proficiency
- Community Engagement
- Interrogation Techniques
Accomplishments
- MSP Lifesaving Award
- MSP MAPES Award
Timeline
Trooper
Michigan State Police
09.2018 - Current
Customer Service Specialist
Best Buy
05.2017 - 09.2018
Medical Scribe
Beaumont Health System
10.2016 - 05.2017
Bachelor of Science - Biopsychology, Cognition & Neuroscience
University of Michigan - Ann Arbor
Post-baccalaureate Certificate - Legal Studies
Davenport University
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