Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenneth Harper

Arnold,MO

Summary

Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Helpful professional commended as valuable team player with expertise in Carpet Machinery and cleaning restoration. Ready to bring 3 years of relevant work experience to new position in supervisory warehouse industry in Missouri. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Technician

Dalmation Cleaning & Restoration
04.2021 - Current
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Maintained quality assurance and customer satisfaction objectives.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Observed equipment operation to diagnose and troubleshoot reported issues.
  • Applied critical thinking and research to address complex issues.
  • Maintained compliance with regulatory standards and safety requirements.
  • Organized work to meet demanding production goals.
  • Addressed routine equipment maintenance according to established schedule.
  • Mentored junior technicians in maintenance, repair and reporting duties.
  • Worked with diverse types of weather and ground conditions.
  • Cleaned stains from fabric or garments using spray guns and cleaning fluid.
  • Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.

Warehouse Technician

Handyman True Value Hardware
07.2019 - 04.2021
  • Recorded and reported shortages and damages and inspected product condition to verify accuracy of received inventory.
  • Organized warehouse storage areas to facilitate efficient receiving and shipping of products.
  • Pulled and packed shipments to prepare for UPS, FedEx and freight pickup.
  • Submitted purchase orders for materials and investigated and resolved purchasing discrepancies to maintain optimum inventory levels.
  • Verified accuracy of shipping and receiving documents and maintained records.
  • Helped keep inventory accurate by overseeing daily cycle counts.
  • Managed storage area by organizing floor space, adhering to storage design principles and recommending improvements.
  • Communicated with warehouse team leader on carrier issues, STO information, and weekly productivity metrics.
  • Coordinated receiving process and managed dock to efficiently unload trucks.
  • Monitored employee performance and advised managers on necessary improvements to meet targets.

Prep Cook

Bandanas BBQ
03.2017 - 05.2019
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Trained and assisted new kitchen staff members.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.
  • Prepared and served various food items in fast-paced [Type] environment.
  • Monitored food quality and presentation to maintain high standards.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Managed opening and closing shift kitchen tasks.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.

Installer

Huitt Construction
05.2012 - 03.2017
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Laid out materials and system components to prepare for installation.
  • Inspected installations to check for functionality and maintain customer satisfaction.

Education

Associate of Arts - Culinary Arts

La Cordon Bleu
St Charles MO
04.2010

High School Diploma -

Pattonville Sr. High School
Maryland Heights, MO
08.1981

Skills

  • OSHA Standards
  • Troubleshooting
  • Maintenance Repairs
  • Restaurant Equipment Maintenance
  • Health and Safety Regulations
  • Attention to Detail
  • Issue Resolution
  • Machine Lubrication
  • Maintaining Clean Work Areas
  • Customer Satisfaction
  • Facility Upkeep
  • Information Tracking
  • Machine Operations

Timeline

Technician

Dalmation Cleaning & Restoration
04.2021 - Current

Warehouse Technician

Handyman True Value Hardware
07.2019 - 04.2021

Prep Cook

Bandanas BBQ
03.2017 - 05.2019

Installer

Huitt Construction
05.2012 - 03.2017

Associate of Arts - Culinary Arts

La Cordon Bleu

High School Diploma -

Pattonville Sr. High School

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Kenneth Harper