Kenneth Haskins
Auburn,ME
Summary
Insightful Information Technology Manager with 25 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to user satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Computer & IT Manager
Maine Oxy
05.1993 - Current
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Created and terminated user's accounts from start to finish in business applications.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Oversaw IT department operations and training.
- Implemented and maintained technology and software budget.
- Oversaw daily performance of computer systems and immediately responded to issues to keep network up and running.
- Managed life cycle replacement of hardware and software.
- Coordinated secure system access of users to various department systems and platforms.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Organized and detail-oriented with a strong work ethic.
- Enhanced system security through the implementation of robust cybersecurity measures.
- Enhanced employee satisfaction by addressing technology-related issues in a timely manner through efficient helpdesk management protocols.
Education
Some College (No Degree) - Computer Science
Central Maine Community College
Auburn, MESkills
- Documentation And Reporting
- Security Planning
- Application support
- User Support
- IT Budgeting
- Department management
- Technical Troubleshooting
- IT resource use
- IT infrastructure proficiency
- Operating system management
- Network Administration
Certification
- MCSE+I Certification - 1999
Timeline
Computer & IT Manager
Maine Oxy
05.1993 - Current
Some College (No Degree) - Computer Science
Central Maine Community College
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