Kenneth Hatchett Sr
Orlando,FL
Overview
43
43
years of professional experience
1970
1970
years of post-secondary education
Summary
Security-conscious professional with in-depth understanding of related laws and excellent leadership abilities. Successful at developing and implementing policies to protect people and assets from harm. Works well in high-pressure settings to handle internal investigations and collaborate with law enforcement on advanced concerns. Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual with a clean driving record. Work collaboratively with team members and provide excellent customer service.
Work History
Welcome Desk Host /Unarmed Security Officer
Boardwalk Bowl
Orlando, FL
04.2025 - Current
- Greeted guests and ensured a welcoming atmosphere at the bowling venue.
- Managed reservations and coordinated seating arrangements for efficient operations.
- Assisted customers with inquiries about services, pricing, and promotions.
Supervisor Of Corporate Security
Securitas Security Services USA
Linthicum Heights, United States
05.2023 - 03.2025
- Protected physical and intellectual assets of business or company by implementing proper security and safety measures.
Driver
Uber
District Heights, United States
06.2017 - 05.2023
- Managed time and routes to meet customer demands and provide customer satisfaction.
- Monitored traffic conditions and construction delays to reduce potential delays.
- Accommodated special requests and preferences resulting in multiple recommendations from customers.
- Used GPS and map navigation to plan most efficient route.
Professional Bus Operator
WMATA
Washington, United States
10.2006 - 09.2020
- Collected fares along prescribed route, assisting riders with payment cards.
- Studied route maps to efficiently pick up and drop off passengers.
- Ensured the comfort of passengers by regulating lighting, heating and air conditioning.
- Cleaned bus interior at start and end of each run.
- Adhered to safe driving regulations and rules to prevent accidents.
- Operated vehicle safely to protect passengers and comply with rules governing public bus transportation.
- Operated buses safely while adhering to WMATA's transportation policies.
- Assisted passengers with boarding and disembarking in a courteous manner.
- Monitored traffic conditions and adjusted routes to maintain schedules.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Collaborated with dispatchers for efficient communication during operations.
- Resolved passenger inquiries and concerns promptly and professionally.
- Maintained cleanliness of buses to enhance passenger comfort and safety.
- Documented incidents and completed required reports accurately and timely.
- Conducted pre-trip inspections of vehicles to ensure safety and compliance with regulations.
- Responded quickly and efficiently to emergency situations such as medical emergencies or accidents involving the bus.
- Adhered to all traffic laws and regulations including speed limits, stop signs.
- Assessed customer needs during trips in order to provide the best possible service experience.
- Followed established schedules for pick up and drop off points along designated routes.
Cable Installation Technician
Time Warner Cable
Orlando, FL
09.1993 - 09.2006
- Installed cable systems in residential and commercial properties for Time Warner Cable.
- Conducted thorough inspections of cable connections and signal strength quality.
- Assisted customers with equipment setup and troubleshooting technical issues.
- Maintained accurate records of installations and service calls completed daily.
- Collaborated with team members to improve installation processes and efficiency.
Applicant Services Program Specialist
FEMA
Orlando, United States
08.2005 - 01.2006
- Located assistance options for meeting basic human needs for housing.
- Verified collected information and evaluated eligibility criteria to approve or deny program access.
- Interviewed potential clients and collected information to determine eligibility for social assistance.
- Evaluate customer account information to assess current issues and determine potential solutions.
Customer Service Cashier
Safeway Stores
Washington, DC
03.1983 - 08.1993
- Processed customer transactions efficiently at checkout stations.
- Maintained accurate cash drawer and balanced daily sales.
- Assisted customers with product inquiries and store navigation.
- Handled returns and exchanges according to company policies.
- Swept, mopped, wax, buffed floors
Education
Bachelor of Science - Electrical Engineer
Valencia Community College
Orlando, Fl, United StatesSkills
- Physical Security
- Life Safety Protection
- Proactive Strategies
- Premises Monitoring
- CCTV Monitoring
- Training
Timeline
Welcome Desk Host /Unarmed Security Officer
Boardwalk Bowl
04.2025 - Current
Supervisor Of Corporate Security
Securitas Security Services USA
05.2023 - 03.2025
Driver
Uber
06.2017 - 05.2023
Professional Bus Operator
WMATA
10.2006 - 09.2020
Applicant Services Program Specialist
FEMA
08.2005 - 01.2006
Cable Installation Technician
Time Warner Cable
09.1993 - 09.2006
Customer Service Cashier
Safeway Stores
03.1983 - 08.1993
Bachelor of Science - Electrical Engineer
Valencia Community College
Military Experience
NAVY RESERVE, E4, 11/01/96, 11/01/04, Trained in using firearm, Office Clerical work
Languages
English, Native
Military Experience
NAVY RESERVE, E4, 11/01/96, 11/01/04, Trained in using firearm, Office Clerical work