Summary
Overview
Work History
Education
Skills
Management Experience
Timeline
Generic

Kenneth Heinzel

Nampa,ID

Summary

Seasoned business leader with a proven track record at BARSTONE CONCRETE, adept in budget management and fostering strong customer relationships. Skillfully blends critical thinking with interpersonal skills to drive growth and operational efficiency. Achieved significant milestones, including securing Idaho's first seven-figure credit approval for SUNRIZE AUTOS.

Overview

14
14
years of professional experience

Work History

OWNER/OPERATOR

BARSTONE CONCRETE
09.2020 - Current
  • Developed and nurtured quality customer relationships to drive repeat business.
  • Oversee business operations, organization, and maintenance functions.
  • Streamlined coordination between employee duties and project timelines.
  • Ensure efficient crew performance at several locations simultaneously.
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.
  • Negotiated contracts with clients for products or services rendered by the company.

CONCRETE FOREMAN

NORTHWEST CONCRETE CONST.
10.2019 - Current
  • Oversaw complete life cycle of commercial concrete projects.
  • Facilitated communication among upper management, employees, and site superintendents to maintain a clean, safe, efficient work environment.
  • Executed precise grading, string lining, form setting and concrete finishing.
  • Analyzed blueprints and drawings for specific job requirements.
  • Inspected forms, footings, and foundations for accuracy in accordance with plans and specifications.
  • Finished surfaces by troweling, floating and brushing following project requirements and specifications.
  • Reported project progress, site problems and labor status to supervisors.

OWNER/ OPERATOR

SUNRIZE AUTOS
01.2014 - 01.2019
  • Oversaw inspection, procurement processes and reconditioning of quality used vehicles for resale.
  • Built, streamlined, and sustained operations for a business worth more than $3 million.
  • Facilitated acquisition of Idaho's first seven-figure credit approval for used vehicle operations.
  • Analyzed market trends and customer feedback to identify opportunities for growth.
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Set pricing structures according to market analytics and emerging trends.

SERVICE MANAGER

SYLVANIA LIGHTING
06.2011 - 01.2014
  • Directed operations for a group exceeding 25 electrical technicians with responsibility for more than 1000 service accounts.
  • Consistently achieved top-tier results within deadlines.
  • Coordinate scheduling and dispatching of technicians for optimal workflow.
  • Organized regular toolbox sessions to address hazards and promote benefits.
  • Reviewed customer billing statements for accuracy prior to release.
  • Maintained accurate records of all service requests, including resolution times and costs incurred.
  • Managed service staff to ensure customer satisfaction and compliance with company policies.
  • Implemented quality assurance protocols to ensure timely completion of projects according to customer specifications.

Education

HIGH SCHOOL DIPLOMA -

ORTING HIGH SCHOOL
ORTING, WASHINGTON
06.2006

Skills

  • Integrity-Focused Self-Starter
  • Budget Management
  • Strong Interpersonal Skills
  • Scheduling Strategy Professional
  • Proficient in Team Management
  • Critical Thinking
  • Structured Workflow Management
  • Meticulous Attention to Detail
  • Sales negotiation

Management Experience

  • Concrete Foreman, Northwest Concrete Const., 10/01/19, Present, Execution from start to finish of commercial concrete projects, Collaborate between upper management, employees, and site superintendents to ensure a clean, safe, efficient and organized work environment, Set grades, strings lines and forms, including the final placement and finishing of concrete
  • Owner/Operator, Barstone Concrete, 09/01/20, Present, Build, establish and maintain quality customer relationships to ensure future referrals and business, Manage all aspects of business operations, organization, maintenance and purchasing functions, Coordinate schedules and scopes of work for employees and projects, Maintain crew and company productivity for 3+ jobsites at any given time
  • Owner/Operator, Sunrize Autos, 01/01/14, 12/31/19, Inspection, procurement and reconditioning of quality used automobiles for resale, Established organized and maintained a company worth over 3 million dollars, Obtained Idaho's first one-million-dollar line of credit for a pre-owned car dealership
  • Service Manager, Sylvania Lighting, 06/01/11, 01/31/14, Service manager for 25+ electrical technicians which encompassed 1000+ service accounts, Ensure timely completion of work while producing elite performance and results, Manage day to day service calls, scheduling and dispatching technicians to maintain a profitable and timely schedule, Conducted monthly toolbox meetings to mitigate risks and drive rewards

Timeline

OWNER/OPERATOR

BARSTONE CONCRETE
09.2020 - Current

CONCRETE FOREMAN

NORTHWEST CONCRETE CONST.
10.2019 - Current

OWNER/ OPERATOR

SUNRIZE AUTOS
01.2014 - 01.2019

SERVICE MANAGER

SYLVANIA LIGHTING
06.2011 - 01.2014

HIGH SCHOOL DIPLOMA -

ORTING HIGH SCHOOL
Kenneth Heinzel