Kenneth Hendrix
Chesapeake
Summary
Experienced in employee management and team coordination. Comfortable with being given unexpected issues and planning, coordinating, and executing solutions in a timely manner. Eager to learn new skills and gain knowledge from more experienced individuals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor
Aquatic Mangement Services, LLC
06.2023 - 08.2024
- Oversaw daily operations of several properties, providing a smooth and straightforward work experience for employees at each property.
- Trained new employees and informed them of our policies and practices; provided close supervision and assistance until I was certain of their understanding and competence.
- Enforced company policies, responding to concerns from property managers in an efficient manner while maintaining clear communication to ensure their satisfaction.
- Ensured that each property was ready for health inspections at any given time, communicating with health inspectors and property managers when issues arose to provide a timely solution.
- Worked alongside a team of other supervisors, delegating work between us to ensure properties in the sections of those who were not working were taken care of; maintained active communication within the team to facilitate efficiency.
- Performed daily checks on equipment, identifying mechanical issues and communicating them to the team; ensured these issues were dealt with immediately, reaching out for assistance when my knowledge was insufficient.
- Learned the specific practices for each property, including different requests from each office as well as the mechanical operations specific to each property.
Lifeguard
Aquatic Management Services, LLC
06.2020 - 08.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Education
Bachelor of Science - Physics, Mathematics
Virginia Tech
Blacksburg, VA12-2026
Skills
- Staff training and management
- Team communication and coordination
- Independent and team-based problem-solving
- Adapting to different tasks and seeking guidance when needed
- Taking criticism and suggestions to develop as an employee
- Working with customers to ensure satisfaction
Certification
- Certified Pool Operator (CPO) - Pool & Hot Tub Alliance.
- First Aid Certification - American Heart Association.
- Lifeguarding Certification - American Red Cross.
Timeline
Supervisor
Aquatic Mangement Services, LLC
06.2023 - 08.2024
Lifeguard
Aquatic Management Services, LLC
06.2020 - 08.2022
- Certified Pool Operator (CPO) - Pool & Hot Tub Alliance.
- First Aid Certification - American Heart Association.
- Lifeguarding Certification - American Red Cross.
Bachelor of Science - Physics, Mathematics
Virginia Tech
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