KENNETH HOLLAND
Tampa,FL
Overview
22
22
years of professional experience
Work History
BARBER
ALL STARS
06.2007 - Current
- Assistant manager, duties included count drawer down keeping a clean work environment, working with others, problem solving, quick on feet to troubleshoot, and customer service consultation.
Permanent Substitute Teacher
IDEA
11612 N Nebraska Ave, Tampa, FL 33612
08.2023 - 05.2024
- Adapted curriculum materials to accommodate various learning styles and abilities, increasing overall comprehension levels among students.
- Maintained strong parent-teacher communication, ensuring consistent support for student achievement.
- Designed engaging project-based lessons that allowed students to apply their knowledge in real-world situations.
- Increased student participation by fostering a positive and supportive classroom environment.
- Developed personalized learning plans for students, leading to improved comprehension and academic success.
- Utilized data-driven assessments to monitor student progress and inform instructional decisions.
SUPERVISOR (WAHA)
TELEPERFORMANCE
08.2016 - 12.2019
- Setting goals for performance and deadlines in ways that comply with company's plans and vision
- Organizing workflow (TOPS) and ensuring that employees understand their duties or delegated tasks
- Monitoring employee productivity and providing constructive feedback and coaching.
Alarm Summer Camp
Alarm International
2532 W Tharpe St, Tallahassee, FL 32303
05.2002 - 08.2004
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Increased camper satisfaction by consistently providing a high level of enthusiasm and energy throughout daily activities and special events.
- Enhanced camper experience by planning and executing diverse activities tailored to age groups and interests.
Education
BACHELOR'S IN ARTS AND SCIENCES -
UNIVERSITY OF SOUTH FLORIDA-MAIN CAMPUS, USF
05.2015
ASSOCIATE IN ARTS AND SCIENCE -
TALLAHASSEE COMMUNITY COLLEGE, TCC
05.2011
Certification Of Barber - Barber
Lively Technical College
500 Appleyard Dr, Tallahassee, FL 3230404.2007
Skills
- Graduate of Manager's Academy ACG
- Coaching low performing agents up and changing behaviors
- Working in classroom setting with behavior expectations
Timeline
Permanent Substitute Teacher
IDEA
08.2023 - 05.2024
SUPERVISOR (WAHA)
TELEPERFORMANCE
08.2016 - 12.2019
BARBER
ALL STARS
06.2007 - Current
Alarm Summer Camp
Alarm International
05.2002 - 08.2004
BACHELOR'S IN ARTS AND SCIENCES -
UNIVERSITY OF SOUTH FLORIDA-MAIN CAMPUS, USF
ASSOCIATE IN ARTS AND SCIENCE -
TALLAHASSEE COMMUNITY COLLEGE, TCC
Certification Of Barber - Barber
Lively Technical College