Kenneth Holsworth
Cañon City,CO
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Motivated Store manager with 7 years of experience smoothly running stores and coaching employees. Focused on increasing efficiency while reducing costs by implementing useful procedures and tight controls. Resourceful and forward-thinking with hard-working and dedicated mindset.
Overview
17
17
years of professional experience
Work History
Retail Store Manager
MobileOne LLC / T-Mobile
09.2016 - Current
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
Delivery Driver
Aarons Furniture Store
03.2015 - 09.2015
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
Support Manager
Walmart
01.2014 - 02.2015
- Coached employees through day-to-day work and complex problems.
- Analyzed customer service data to identify trends, identify solutions and improve customer experience.
Lead Mechanic
Lowes Distribution Center
01.2006 - 09.2014
- Diagnosed mechanical failures to determine and delegate corrective actions.
- Performed routine and scheduled maintenance services.
Education
Associate of Applied Science - Automotive Technology
Laramie County Community College
Cheyenne, WY05.2012
Skills
- Accurate Money Handling
- Price Structuring
- Customer Service
- Safety and Security Enforcement
- Improve Performance
- Hiring Management
- Retail Effectiveness
- Management Training
- Desktops, Laptops and Mobile Devices
Timeline
Retail Store Manager
MobileOne LLC / T-Mobile
09.2016 - Current
Delivery Driver
Aarons Furniture Store
03.2015 - 09.2015
Support Manager
Walmart
01.2014 - 02.2015
Lead Mechanic
Lowes Distribution Center
01.2006 - 09.2014
Associate of Applied Science - Automotive Technology
Laramie County Community College
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