Kenneth Hope
Saint Clair Shores,MI
Summary
To obtain a position in leadership utilizing skills in Training and Leadership. SUMMARY: Over 20 years of experience in Law Enforcement Excellent written and oral communication skills Training Officer Supervising up to 20 or more employees prior to Law Enforcement
Overview
26
26
years of professional experience
Work History
Police Officer
City of Detroit
Detroit, MI
05.1999 - Current
- Apprehended offenders and conducted interviews and interrogations
- Investigated and reported crimes, accidents, offenses, and damage to property
- Issued traffic citations and electronic tickets for violations of traffic laws
- Assisted in special investigations and crime prevention programs
Assistant Manager
Van Masters Management Inc.
05.1998 - 04.1999
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Mentored team members to enhance professional development and accountability in workplace.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs
Education
Bachelor of Science - Business Administration
Cleary University
Howell, MI01.2023
Skills
- SKILLS AND TRAINING:
- Leadership/Training
- Police Training Officer
- Accident Investigation
- Radar/Lidar speed measurement
- Hostage Negotiations
- Employee training in hospitality industry
- COMMUNICATION:
- Excellent customer service skills
- Attentive listener
- Exceptional report writing
- PROBLEM SOLVING
- De-escalation
- ORGANIZATIONAL:
- Excellent time management
- Preparation of subordinate schedules and training
Timeline
Police Officer
City of Detroit
05.1999 - Current
Assistant Manager
Van Masters Management Inc.
05.1998 - 04.1999
Bachelor of Science - Business Administration
Cleary University
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