Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Kenneth Hudson

Fort Lauderdale,FL

Summary

Punctual and technique-oriented Instructor offering 30 years of expertise leading lessons and mentoring new instructors on techniques and training methods. Cultivates fun, welcoming environment to provide top-level instruction while fostering enjoyment.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Head Boys Gymnastics Instructor

Roth's Crosspoint Gymnastics Center
05.2016 - Current
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.
  • Coordinated with other instructors and coaches to determine student advancement and progress.
  • Promoted stretching, mobility work, and proper form to help athletes safely build strength.

Customer Service Agent

American Airlines/U S Airways Express
11.1998 - 09.2015
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer calls and emails to answer questions about products and services.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
  • Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
  • Communicated with clients regarding account services, statements, and balances.
  • Entered customer interaction details in sales system to track requests, document problems, and record solutions offered.

Education

No Degree - Computer Science/Criminal Justice

Temple University
Philadelphia, PA

High School Diploma -

Abraham Lincoln High School
Philadelphia, PA
06.1985

Skills

  • Competition Readiness
  • Individualized Instruction
  • Training Exercises
  • Verbal and Written Communication
  • Program Leadership
  • Competitive Gymnastics
  • Instructional Strategies
  • Schedule Oversight
  • Staff Development
  • Complex Problem-Solving
  • Nondiscriminatory Practices
  • Electronic Information Systems
  • Comparing Products
  • Field Auditing
  • Customer Service and Assistance
  • Baggage Handling
  • Document Uploading
  • Troubleshooting and Resolution
  • Strong Telephone Etiquette
  • Online Chat
  • Customer Implementation Support

Accomplishments

  • Built program from the ground up, with numerous athletes
  • Facilitated [improvement] by enacting [positive change].
  • Awarded "coach of year" in 2021.

Certification

Microsoft word and Sabre

Timeline

Head Boys Gymnastics Instructor

Roth's Crosspoint Gymnastics Center
05.2016 - Current

Customer Service Agent

American Airlines/U S Airways Express
11.1998 - 09.2015

No Degree - Computer Science/Criminal Justice

Temple University

High School Diploma -

Abraham Lincoln High School

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Kenneth Hudson