Kenneth Huffhines

• Responsible for daily operation of retail store including operations, product sales, customer service and safety in accordance with business model
• Responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Operations Team Members on the appropriate application of policies and procedures
• Provide a superior level of customer relations, guidance and staff motivation while achieving individual store sales goals and regional pro forma
• Delegate day to day operations to store personnel, while leading freight movement by facilitating the unloading and stocking of merchandise
• Perform operational activities throughout the store and providing appropriate direction to the Operations Team Members
• Ensure 100% pricing accuracy, including verifying all pricing labels are up and are accurate with regard to correct price and current offer date
• Assist Store Manager with the hiring, training, development and coaching of store personnel.
• Proficient in all Receiver functions including but not limited to oversight of vendor Pos, Backroom standards, outside standards, and inventory control
• Understand and apply federal, state, and local laws as they apply to retail sales and employment matters

• Lead sales team to drive sales, provide outstanding customer service, manage inventory and oversee cashier functions
• Supervise promotion of customer loyalty programs, planning sales promotions, prioritization of duties and delegating daily tasks
• Provide sales training and development to team members, hiring/staffing decisions, scheduling, team member training and assisting in the development of effective plans and programs to achieve sales goals and objectives
• Communicate company processes, policies and directives to team members and monitoring their execution. Evaluating those processes for effectiveness and coordinating with district manager and/or regional manager to eliminate problems
• Create a desirable work environment through internal promotions, recognition and empowerment
• Implement retail training programs to ensure employees are properly trained
• Assist Store Manager with problem solving and conflict resolution for both team members and customers. Document team member evaluations and corrective actions
• Assess and develop of team members for career advancement
• Perform opening/closing procedures and make bank deposits
• Reconcile multiple shift reports
• Trained on sales and profit management and managing periodic price changes
• Coordinate and conduct special events and community involvement
• Knowledge of operation of various Points of Sale and transactional devices
• Supervise cash handling procedures and make bank deposits
• Resolve customer issues in a friendly and professional manner

• Outside Sales Representative operating an industrial hardware mobile store, providing personalized on-site sales and quality customer service to maintenance, safety, electrical, transportation and construction industries
• Proactively develop entrepreneurial strategies for a high-growth environment, embracing challenges brought to market in 2020. Successfully established new assigned territory, providing sales calls to decision makers and purchasing contacts in San Antonio and surrounding counties
• Proven track record of financial results by ranking consistently in top three territory managers in the nation for implementing sales plans and establishing new accounts
• Maintain technical and professional knowledge by reviewing professional publications and establishing industry networks
• Participate in division activities (e.g. sales meetings, trade shows, promotion programs) in order to promote sales, increase product knowledge, and maintain outstanding customer sales support

· Remote position managing outside sales for a leading national fabricator, specializing in custom floating docks and bridges, fabricated from marine grade aluminum extrusions.

· Exceed first year revenue goals in designated sales territory of Texas, N.M. and Oklahoma.

· Demonstrate reliability and consistency to drive profitable revenue growth by developing pipeline of $2.4MM in qualified projects and leads

· Prospect calls to collaborate with engineers and contractors to create new accounts and develop relationships in the architecture, design and builder community

· Prepare written communication and present pricing proposals to include architectural drawings, read blueprints, scheduling of estimates and quotes in collaboration with state and federal government regulations and fabrication facility

· Extensive travel to meet with engineers and contractors to identify new opportunities

· Promoted company product and develop business opportunities through “lunch and learn” video presentations and through social media. Participated in marketing campaigns and trade shows

· Primary lead for inside sales team, mentor and coach 10-12 team members for consistent revenue growth and profitability goals by targeting customers at the highest volume store in the district.

· Perform opening and closing procedures, transport and make deposits to bank, assess store conditions and assign duties, organize and prioritize workflow, recovery of merchandise

· Participate in mandatory freight process

· Motivate sales team and provide team training for continuous improvement and ensure consistent policies adherence, shrink investigation procedures and value to customers

· Works with corporate, regional and store management and employees to facilitate efficient delivery of product and service to commercial customers

· Build strong client relationships by assessing and educating customers’ needs for agricultural products

· Create, design and construction of facilities for horse and rider therapy venue to include residential home, water well, outdoor arena, office/guesthouse and workshop

· Evaluate, obtain authorizations, bids and oversee building maintenance

· Schedule periodic and preventative maintenance; diagnose issues with mechanical and electrical failures and schedule repairs if needed

· Organize approval for capital expenditures and identification of facilities needs

· Provide timely quotes from subcontractors to improve facilities

· Assess project and layout specifications, cost estimates, and timelines

· Ensure all necessary permits and acquired prior to completing work

· New department head position reporting to the City Manager, responsible for the implementation of long-term construction programs, designed to enhance community enjoyment

· Develop programs and policies to carry out the mission of the department and provide strategic leadership for facilities maintenance division

· Secure construction bids and work orders, developing protocol with outside contractors

· Coordinate with city management, approval for capital expenditures and provide accurate and timely quotes from approved vendors to analyze against budget

· Provide oversight to all mandates and legislative requirements related to public works projects

· Present construction plans to appropriate department heads for consideration and assignment

· Attend weekly engineering meeting, reviewed schematic designs and inspection reports

• Schedule service requests and operate machinery: Seat & Guide Machine, Valve Honing Stand, Valve Grinder, Head Decker, and Pressure Tester
• Assemble, flow test, and package heads for shipment to automotive customers
• Assist manufacturing personnel in machining, turning, cleaning, inspecting and assembly
• Maintain shop equipment and keep accurate records and logs of work performed
• Manage inventory; ordered product and performed equipment maintenance and repair