Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

KENNETH HUNTER

Lynchburg,VA

Summary

A successful sales leader with several years of experience. Looking to expand my years of experience to bring a high level of professionalism and ideas to a team ever growing. I'm a fast learner with strong oral and written communication dedicated to resolving complex customer inquiries. My focus is to grow a team that will continue to satisfy customers needs, exceed their expectation, remain dilegent, while still being empathic to the needs of others.

Overview

8
8
years of professional experience

Work History

Chairman of the Board

Public Education Steering Committee
Lynchburg , VA
04.2024 - Current
  • Facilitate Bi-weekly meetings
  • Creating plans and goals for the team
  • Securing venues for meetings and workshops
  • overseeing company projects to ensure productivity
  • Managing workflow

Director of Public Relations

Prisoner's Rights Clinic (PRC)
Lynchburg, VA
06.2023 - Current
  • Authoring press releases
  • Promoting upcoming events and services

Accomplishments: I was able to be the spokesman by means of a interview that aired on live tv to discuss our current project and what our organization does to help the community

Director of Advocacy

Virginia Justice Alliance
Lynchburg , VA
07.2021 - Current
  • Create educational workshops
  • Hosting weekly podcast
  • Organizing team assemblies at the State capital
  • Collaborating with other organizations to achieve goals
  • Participating in board meetings
  • Process Improvement
  • Setting/meeting organizational goals
  • Time management
  • Strong communication skills written and orally
  • Strong leadership
  • Decision making
  • Project management
  • Ability to show empathy

Store Manager

Ashley Furniture Homestore
Roanoke , VA
05.2024 - 07.2024
  • Time management
  • Processing payroll
  • Monitoring sales team goals/progress
  • Ensured high quality service
  • Provided feedback to sales team
  • Suggestive selling/ marketing
  • Conflict resolution
  • Problem solving
  • Assisting customers throughout the sales process
  • Filing out RSA order forms
  • Following up with the customers after their sale to confirm customer satisfaction
  • Managing inventory
  • Inbound/outbound phone calls
  • Strategic Thinking
  • Delegating task to the sales team
  • Team building
  • Showing empathy
  • Active listening
  • Attention to detail
  • Data analysis

Assistant Store Manager

Ashley Furniture Homestore
Lynchburg , VA
05.2023 - 05.2024
  • Payroll
  • Tracking sales goal through Excel
  • Managing incoming and outgoing freight
  • Deescalating customer complaints
  • Marketing/ promoting sales
  • Managing employees sales goals per week
  • Making outbound calls/ receiving incoming calls from customers
  • Entering store orders into the POS system
  • Upselling
  • Mentoring the sales team
  • Collaborating
  • Team building
  • Active listening
  • Problem solving
  • Delegating

Sales Representative

Ashley Furniture Homestore
Lynchburg , VA
12.2022 - 04.2023
  • Assisting customers with POS orders
  • Meeting daily sales goals
  • Greeting customers
  • Suggestive selling
  • Marketing
  • Problem resolution

Accomplishments:

In May of 2023 I was able to sell 147,000 worth of merchandise which was not only my personal best for one month but it also exceeded the store record for the most sales in a single month.

In August 2023 I sold 26,000 in a single sale which made the largest sale record for one customer that the store had seen.

At the end of the year for 2023 I totaled 900,000 and finished in 5th place in the company in my first year employed. The company is made up of 11 stores with a total of 50 sales associates.

Contract Cleaner

Self-Employed
Lynchburg, VA
01.2021 - 01.2023
  • Detailed Cleaner
  • Restocked Facility
  • Punctual
  • Time management
  • Reliable
  • Adaptability
  • Strong communication skills orally and written

Contract Carrier

Upright Logistics
Lynchburg, VA
01.2021 - 01.2022
  • Delivered and installed appliances and household goods
  • Used delivery and logistics apps to plan routes and deliveries
  • Used hand trucks, pallet jacks, furniture straps, as well as all tools necessary for appliance installation
  • Excellent customer service
  • Teamwork

Contract Carrier

Big Load Delivering
Lynchburg, VA
01.2021 - 01.2022
  • Delivered for Costco and Lowes
  • Used delivery and logistics apps to plan routes and deliveries
  • Used hand trucks, pallet jacks, furniture straps, as well as any necessary tool for appliance installation
  • Time management
  • Critical Thinking
  • Attention to detail

Lead Installer

Owl Vision Installations LLC
01.2017 - 01.2020
  • Inspected products
  • Ordered materials
  • Scheduled and managed assignments
  • Managed workflow
  • Collaboration
  • Time management
  • Active listening
  • Adaptability
  • Process improvement
  • Effective communication

Education

HVAC Universal EPA Certification -

01.2020

Plumbing -

Diploma
01.2011

General Studies -

GED
01.1997

Skills

  • Leadership
  • Problem Solving
  • Time management
  • Strong interpersonal skills
  • Effective listening
  • Feedback
  • Team player and collaboration
  • Active listening
  • Critical thinking
  • Attention to detail
  • Marketing
  • Project management
  • Organizational skills
  • Strong communication skills orally and written
  • Delivering and Installing Appliances
  • Microsoft Office, Word, and Excel
  • Hospitality
  • Ability to perform repetitive motion for long periods of time
  • Phone etiquette skills

References

AVAILABLE UPON REQUEST

Timeline

Store Manager

Ashley Furniture Homestore
05.2024 - 07.2024

Chairman of the Board

Public Education Steering Committee
04.2024 - Current

Director of Public Relations

Prisoner's Rights Clinic (PRC)
06.2023 - Current

Assistant Store Manager

Ashley Furniture Homestore
05.2023 - 05.2024

Sales Representative

Ashley Furniture Homestore
12.2022 - 04.2023

Director of Advocacy

Virginia Justice Alliance
07.2021 - Current

Contract Cleaner

Self-Employed
01.2021 - 01.2023

Contract Carrier

Upright Logistics
01.2021 - 01.2022

Contract Carrier

Big Load Delivering
01.2021 - 01.2022

Lead Installer

Owl Vision Installations LLC
01.2017 - 01.2020

HVAC Universal EPA Certification -

Plumbing -

Diploma

General Studies -

GED
KENNETH HUNTER