KENNETH HUTCHERSON
Sales
Oakland,CA
Summary
Kenneth Hutcherson, a seasoned financial management professional with proven expertise in accounting processes, systems oversight and compliance reporting. Knowledgeable about AP/AR, contract administration, budgeting and all other aspects of successful financial operations. Talented team builder and supervisor with expertise to develop and maintain consistent, accurate and legal accounting structures. A Highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.
Overview
7
7
years of professional experience
Work History
Branch Manager
First Bank
San Francisco, CA
07.2023 - Current
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Grew business banking relationships through proactive outreach.
- Pinpointed specific annual sales goals for each sales representative at branch and collaborated with each team member to define goal attainment strategy.
- Analyzed customer feedback data to identify areas needing improvement in order to enhance customer experience.
- Designed sales and service strategies to improve revenue and retention.
- Resolved customer complaints regarding sales and service.
- Participate in sales planning, development and account management to grow existing accounts and establish new sales accounts
Leasing Agent
The Hanover Company
San Francisco, CA
02.2023 - 07.2023
- Generated and managed leads through phone calls, on-site appointments, and effective follow-up communication
- Conducted property tours for prospective residents to create value and drive leasing performance
- Reviewed applicant rental applications and generated leasing agreements
- Supported leasing promotions and resident retention efforts through planning and organizing community events
- Prepared Weekly and Monthly Market Surveys on a timely basis as required by the corporate office and use this knowledge to help maintain a competitive occupancy and rental
- Processed applications by conducting background checks and verifying references.
Community Sales Manager
IWG, International Workplace Group
San Francisco, CA
10.2022 - 02.2023
- Created and maintained relationships with clients, vendors and other business partners.
- Developed successful customer relationships and quickly resolved service requests to increase sales
- Responsible for prioritizing and delegating work, as well as effectively managing team
- Assisted businesses with incoming and outgoing mail/packages
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Utilized a variety of marketing materials such as brochures, flyers, websites. to promote products and services.
Assistant General Manager
IWG / The Wing
San Francisco, CA
07.2021 - 09.2022
- Built and maintained productive relationships with customers and internal partners
- Met, engaged and pursued customers through networking, referrals and marketing
- Prepared weekly schedules for staff members based on their availability.
- Engaged in quarterly Profit/Loss meetings reviewing membership engagement
- Implemented and facilitated operational facilities to develop customer service protocols and standards
- Input data into CRM system to manage existing portfolios and potential leads
- Developed marketing plans to promote products or services offered by the company.
Store Manager
Victra Verizon
Concord, CA
03.2019 - 07.2021
Small Business Banker
Wells Fargo N.A,
San Francisco, CA
05.2016 - 02.2019
Education
Bachelor of Science - Business Administration
California State University
Hayward05.2026
Skills
- Sales Professional
- Client Relationship Management
- People-Oriented
- Excellent Work Ethic
- Training and Development
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
Branch Manager
First Bank
07.2023 - Current
Leasing Agent
The Hanover Company
02.2023 - 07.2023
Community Sales Manager
IWG, International Workplace Group
10.2022 - 02.2023
Assistant General Manager
IWG / The Wing
07.2021 - 09.2022
Store Manager
Victra Verizon
03.2019 - 07.2021
Small Business Banker
Wells Fargo N.A,
05.2016 - 02.2019
Bachelor of Science - Business Administration
California State University
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