Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kenneth Jackson

Kenneth Jackson

15105 Alexis Dr. Tampa,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Good people skills with a calm demeanor that is ready to bring new ideas to the team.

Overview

13
13
years of professional experience

Work History

Electronics Technician

HCAA
Tampa, FL
10.2019 - Current
  • Identified and diagnosed malfunctioning electronic components, systems, and equipment.
  • Installed, configured, tested, maintained, repaired and troubleshot electronic components, systems and equipment.
  • Read schematics and technical diagrams to determine the best course of action for repairs or modifications.
  • Assisted engineers in designing new products by providing feedback on design features and functionality.
  • Tested completed products to ensure compliance with safety regulations and industry standards.
  • Trained other technicians in the use of specialized diagnostic tools and software programs.
  • Organized spare parts inventory ensuring availability when needed for servicing customers' needs.
  • Used Windows-based programs to monitor pressure and temperature sensors, flow meters and network control of equipment.

Fire Alarm Inspector

Johnson Controls International
Tampa, FL
10.2012 - 10.2019
  • Performed inspections of fire alarm systems to ensure they met applicable codes and standards.
  • Conducted visual inspections of fire alarm system components including pull stations, smoke detectors, heat detectors, manual switches, and audible and visible devices.
  • Tested fire alarm systems for proper operation and functionality.
  • Provided technical support to customers regarding their fire alarm systems.
  • Maintained detailed records of all inspection activities, including test results and any repairs completed.
  • Prepared reports summarizing inspection findings for management review.
  • Responded quickly to emergency calls related to malfunctioning or inadequate fire alarms.
  • Participated in regular safety meetings in order to remain informed about relevant safety procedures and protocols.

Manager

AirHeads Adventure Arena Tampa
Tampa, FL
03.2011 - 10.2012
  • Monitored staff performance and provided feedback to ensure quality customer service.
  • Assigned tasks to employees and monitored progress of projects.
  • Handled customer inquiries and concerns with utmost professionalism.
  • Created schedules for staff members according to business needs.
  • Maintained inventory levels by ordering supplies as needed.
  • Conducted end-of-shift cash register audits to verify accuracy.
  • Provided guidance and support to team members when needed.
  • Managed employee relations, involving disciplinary action and terminations.

Education

Bachelor of Science - Computer Science

Saint Leo University
Saint Leo, FL

Skills

  • Mechanical Systems
  • Technical Documentation
  • Electronics manufacturing
  • Electronic troubleshooting
  • Time Management
  • Cross-functional team management
  • Team Leadership
  • Staff Training and Development
  • Key Performance Indicators
  • Microsoft Office Skills (Word, Excel, Powerpoint, Outlook)
  • Security Desk (Camera)
  • Simplex Fire Alarm
  • C-cure
  • IED Paging (GCK)
  • Microsoft Teams
  • Organization

Languages

English
Professional

Timeline

Electronics Technician

HCAA
10.2019 - Current

Fire Alarm Inspector

Johnson Controls International
10.2012 - 10.2019

Manager

AirHeads Adventure Arena Tampa
03.2011 - 10.2012

Bachelor of Science - Computer Science

Saint Leo University

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Kenneth Jackson