Kenneth Jackson
Cornelia,GA
Summary
Motivated professional with over 8 years of managerial experience across diverse sectors, including military and automotive industries. Proven expertise as an automation technician, skilled in equipment maintenance and operation of various forklifts and heavy machinery. Strong work ethic and adaptability, with a track record of mastering new skills independently. Exceptional problem-solving abilities and a commitment to building effective relationships in the workplace.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Automation Technician
Americold
Lula, GA
08.2022 - Current
- Operated automated systems to enhance material handling efficiency.
- Maintained supply levels by acquiring quotes and placing orders with vendors.
- Measured voltage, resistance, and current in electrical circuits to identify faults.
- Conducted tests on automation systems to verify proper operation prior to service.
- Troubleshot and resolved mechanical, electrical, and software issues in automated systems.
- Performed preventive maintenance on equipment to ensure optimal performance.
- Implemented safety protocols during operations and maintenance tasks.
- Monitored system performance and reported anomalies to management promptly.
- Loaded and unloaded trucks using electric pallet jack while adhering to safety protocols.
- Inspected products for damage prior to loading or unloading to ensure quality standards.
- Maintained organized inventory levels within warehouse, facilitating efficient operations.
- Operated material handling equipment, including forklifts and reach trucks, in fast-paced environment.
- Communicated with team members to coordinate accurate material movements and task assignments.
Car Sales Manager
Hayes Automotive
Baldwin, GA
05.2013 - 08.2022
- Developed and implemented strategic sales plans to enhance brand awareness and increase market share.
- Conducted regular training sessions for staff on customer service and sales techniques.
- Monitored daily sales team performance, providing feedback to maximize efficiency.
- Analyzed monthly sales figures to identify trends and opportunities for improvement.
- Created promotional campaigns that drove additional traffic to the dealership.
- Maintained relationships with existing customers to encourage repeat business.
- Identified potential new customers through research, cold-calling, and networking activities.
- Coordinated with finance, parts, and service departments to ensure customer satisfaction.
Correctional Officer
Lee Arrendale State Prison
Alto, GA
07.2011 - 03.2013
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Detected potential threats and quickly defused conflicts.
- Maintained clear and open communications with facility areas to support safe operations.
- Applied non-violent response tools and physical restraint during problematic situations.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
Infantry Squad Leader
US Army
Columbus, GA
08.2005 - 11.2010
- Lead and supervised team of infantry soldiers in training exercises.
- Provided guidance to squad members on tactical operations, battle drills, and mission objectives.
- Conducted daily maintenance checks on weapons and equipment.
- Coordinated with higher command to ensure successful completion of missions.
- Maintained accountability of personnel and equipment during operations.
- Assisted in the development of unit standard operating procedures.
- Ensured compliance with Army regulations and standards while leading a squad in combat operations.
- Developed individual soldier skills through instruction and mentorship.
- Conducted risk assessments prior to engaging enemy forces or entering dangerous areas.
- Supervised small arms qualification ranges for personnel under my command.
- Tracked ammunition expenditures during operational deployments.
- Managed casualty evacuation plans for wounded personnel during combat operations.
- Identified potential threats from enemy forces and communicated them to higher headquarters.
- Advised platoon leaders on tactical matters related to their area of operation.
- Led reconnaissance patrols into hostile territory to gather intelligence on enemy locations.
- Monitored the performance of subordinates in order to improve effectiveness as a team.
- Performed first-line medical aid when needed for injured personnel.
- Utilized radio communication devices to coordinate movement of troops within an area of operation.
- Prepared detailed reports on mission results and after action reviews after each deployment.
- Inspected subordinate's uniforms, weapons, and gear before going out on missions.
- Organized supplies for squad members according to unit supply SOPs.
- Evaluated rapidly changing conditions and provided decisive leadership to cultivate effective and well-planned team movements.
- Led diverse training simulations to prepare teams for combat and emergency situations.
- Applied critical thinking and analysis skills to evaluate intelligence data and other variables to plan course of action.
- Used active listening and effective communication to alleviate issues between personnel members.
- Led detailed trainings on weapons systems for subordinates, enhancing overall team safety and cohesion.
- Conducted ground reconnaissance and reported to leadership for strategic planning.
- Provided daily briefings on safety and risk assessments.
- Formulated and led unit through offensive operations, including organizing mortar assaults and tasking assault units.
- Constructed field expedient firing aids for infantry weapons.
- Maintained rifles, machine guns, mortars and hand grenades, verifying weapon locations and supporting magazine operations.
- Demonstrated exceptional equipment knowledge in infantry employment of weaponry, including rocket launchers, rifles and mortars.
- Trained diligently on gym equipment and exercise courses to achieve combat resilience and advance in both rank and skill level.
- Submitted work orders for malfunctioning vehicles and inspected each one upon service completion.
- Instructed personnel on environmental hazard reduction and PPE use, driving standardized procedures and supporting team health and performance.
- Operated and mounted night vision devices to zero in and engage targets.
- Mobilized vehicles, troops and weaponry to conduct reconnaissance missions.
- Defended country against threats by capturing, destroying and repelling enemy forces during combat.
- Exercised high levels of maturity, experience, judgment and rapid critical thought to operational environments.
- Supervised administrative duties, prepared daily routines and maintained operational records.
- Supervised and coordinated infantry unit logistics, including maintenance, transportation and supplies.
Education
High School Diploma -
Habersham Central High School
Mount Airy, GA05.2005
Skills
- OSHA Compliance
- Material Handling
- Customer-Focused
- Staging and Sorting
- Verbal and Written Communication
- Hazmat Certified
- Lift Equipment Operation
- Safety Awareness
- Mentoring and Coaching
- Assembly Line Experience
- Storage and Organization
- CPR Training
- Physically Fit and Agile
- Equipment Emergency/Preventative Maintenance
- Emergency Response Coordinator Certified
- Business Ethics
- Teamwork and Collaboration
- Communication and Presentation
- Attention to Detail
- Time Management
- Mechanical Troubleshooting
- Reliable and Punctual
- Troubleshooting and Diagnosis
- Safety Procedures
- Organization and Multitasking
- Equipment and System Inspection
- Team Leadership
- Combat Operations Planning
- Radio Communications
- Safety Protocols
- Event Sequencing
- Conducting Risk Assessments
- Managing Safety Gear
- Report Writing
- Sound Decision Making
Languages
Spanish
Professional
Certification
- Certified forklift, pallet jack and reach lift operator, Americold - 2022
- Certified in Schematics and Trouble Shooting MHE equipment, Americold - 2023
- Certified in Electrical Trouble Shooting - 2023
- Certified RITA 1 - 2023
- Certified Hazardous Materials - 2024
- Certified Emergency Response Coordinator - 2024
Accomplishments
- I have been promoted from General Laborer to Inverter operator
- I have been promoted from Inverter operator to Transporter
- I have been promoted from Transporter to Building and Grounds Technician
- I have been promoted from Building and Grounds to Maintenance Technician
- I have been promoted from Maintenance Technician to Automation Technician
- I have been employee of the month in every position that I have been in within the company
Affiliations
- I teach Brazilian Jiu Jitsu as well as community coach wrestling
- I am a coach for our Church Softball team
- I am a personal trainer as well with a strong client base
- Leader of physical activities for a Christian mens group
- Husband and father of three children
References
References available upon request.
Timeline
Automation Technician
Americold
08.2022 - Current
Car Sales Manager
Hayes Automotive
05.2013 - 08.2022
Correctional Officer
Lee Arrendale State Prison
07.2011 - 03.2013
Infantry Squad Leader
US Army
08.2005 - 11.2010
High School Diploma -
Habersham Central High School
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