Summary
Work History
Education
Skills
Additional Information
Timeline
Generic

Kenneth Jackson

Georgiana,AL

Summary

Dynamic Senior Technician with extensive experience at Satellites Unlimited Inc., excelling in system installations and troubleshooting. Proven ability to enhance customer satisfaction through technical assistance and effective communication. Recognized for training new technicians and maintaining high safety standards while managing equipment inventory. Committed to delivering exceptional service and innovative solutions.

Work History

Senior Technician

Satellites Unlimited Inc.

Install satellite systems and troubleshoot various issues, including outdoor unit, cabling, receivers, and customer equipment. Discover and suggest additional services and products to enhance the customer experience. Train new technicians as needed to grow our technician force. Maintain equipment inventory and company issued vehicle.

Education

Computer Office Technology - Computers

Southern Technical College
Montgomery, AL
05.1991

Skills

  • System installations
  • Troubleshooting and resolution
  • Technical assistance
  • Hardware configuration
  • System diagnostics
  • Hand and power tools
  • Safety
  • Safety awareness
  • Troubleshooting skills
  • Customer interaction
  • Customer service
  • Calibrated trainer

Additional Information

I have been through low voltage training as part of a new service provided by SUI.

Timeline

Senior Technician

Satellites Unlimited Inc.

Computer Office Technology - Computers

Southern Technical College
Kenneth Jackson