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Southern Oregon University
08.2012 -
Kenneth James
Sr. Systems Engineer
Medford,OR
Summary
Operating Systems: Windows NT,2000/2003/2008/2011SBS/2012/2012R2 | All Windows Client Os’s | MS Exchange | Suse and Debian Linux | Mac OS X | Android | iOS | Windows 10 | Knox
Network Protocols: Routing | Switching | AAA | Radius | VPN | WAN | LAN | RF | Wi-Fi | DNS | DHCP | VPN | Terminal Services | RDP |TCP/IP | NFS/CIFS | Fibre Channel | OSPF | IPSEC | GRE
Software: MS Office | MS Photoshop | MS Dreamweaver | Adobe Photoshop | QuickBooks | Peachtree | Quattro Pro | AutoCAD | OMS2 | SolidWorks | Viewpoint | Dentrex | Vision Express | EPIC | Everbridge | One Note
Security Equipment: Cisco ASA | Sonicwall | Cisco Pix | Symantec Security Gateway | Juniper NetScreen | Fortinet UTM | Endian | Astaro
Hardware: Cisco | SMC Devices | Juniper | Fortigate | Sonicwall | Natapp NAS/SAN | HP Servers and Network Appliances | 3 Com | Zonet | Dell | IBM | Netgear | TRENDnet | Lynksys | Astaro | Ruckus | Motorola
Server Vitulization: Microsoft Hyper-V | Xen | Vmware ESX | Citrix | Oracle VM | Busybox | Parallels | QEMU | Microsoft Virtual Server
Telephony/VOIP: Cisco | Spydur | Asterisk | Avaya | Tadiran | Nortel | NEC | Mitel | 3CX | Aastra | Alcatel | ShoreTel
Database: MySQL | MS SQL | Oracle | FileMaker Pro | MS Access | Quickbooks | Peachtree | Crystal Reports
Communications: Zetron Paging system | VHF/UHF 2-way radios | Vocera | Ascom | HL7
Mobile - MDM (UEM, MAM, MEM, etc): AirWatch | 2X | SOTI | Mobile Iron | Jamf | Meraki | Hexnode | Knox | Imprivata | OKTA | AD | LDAP | Powershell | ADFS | Ping | Duo | Netscaler | Global Protect | Azure | AWS
Education
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Rogue Community College
08.1999 - 06.2002
Skills
Project management and team lead
More than twenty years’ experience in network/systems administration and security
Effective time management, organizational skills, and project management administration, soft skills
Lead Systems Engineer for analysis, integration, installation , configuration, documentation and subject matter expert on new projects and processes
Developed and aligned a the Mobile road-map(s), which underpinned and supported strategic business goals and objectives
Experienced in the setup, configuration, and support of wireless, RF, routers, switches, and virtual machines
Timeline
Senior Release Engineer
Insight Global
10.2021 - Current
Mobile Production Services Lead/pp/p
Tekstaff / Taco Bell
04.2021 - 10.2022
Senior Consultant, EUC PSO US, Private Sector and Healthcare VMWare /pp/p
EntelligenceIT
06.2019 - 05.2021
System Engineer 2 – Mobile Device Specialist/pp/p
Asante Health System
12.2014 - 06.2019
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Southern Oregon University
08.2012 -
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Rogue Community College
08.1999 - 06.2002
Work History
Senior Release Engineer
Insight Global
Beaverton, OR
10.2021 - Current
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Provided guidance and mentored less-experienced staff members.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Developed and taught robust, scalable, modular and API-centric infrastructures.
- Designed enhancements and updates for subsystems of end-user applications software running on local, networked and Internet-based platforms.
- Designed, built, and tested out new Android on Linux workflow.
- Collaborated, designed, built and tested new "Neighborhood" Nike partner MDM solution for non-Nike locations.
- Lead Log4j remediation on Retail Prod and UAT environments.
- Performed retail release duties as detailed in Confluence documentation and improvised and adapted when situation warranted it.
- Wrote Ansible scripts to perform recurring duties freeing up valuable engineer resources.
Mobile Production Services Lead/pp/p
Tekstaff / Taco Bell
Irvine, CA
04.2021 - 10.2022
- • Provide Organization and project guidance to multiple departments
- • PMO setup, Project initiation, planning, execution, control, and close outs
- • Lean six sigma
- • Database and network design
- • IT Security/Governance/ Compliance (HIPPA/SOX/FIPS/PCI.ITIL Framework)
- • Configuration and Change management
- • Subcontractor and vendor management
- • Requirements Management
- • Trade studies/ Evaluations
- • Business continuity/ Disaster
Senior Consultant, EUC PSO US, Private Sector and Healthcare VMWare /pp/p
EntelligenceIT
Atlanta, GA
06.2019 - 05.2021
- Deployed VMware Horizon Suite products for small to large-scale single and multi-datacenter deployments:
- Employed Horizon View to deliver virtual desktops featuring Windows 10 optimized image and application migration/implementation as well as Horizon remote hosted application for application delivery.
- Facilitated real-time application delivery with lifecycle management through VMware AppVolumes.
- Enabled consistent and dynamic application/desktop experience regardless of device, location, or operating system using VMware Dynamic Environment Manager.
- Empowered users to manage Horizon and XenApp environments via vRealize Operations Manager for Horizon View monitoring and reporting tool.
- Drove integration with vendor solutions such as AWS Services, F5, Citrix, FSLogix, Microsoft servers and services, Epic, and Imprivata.
- Significant experience with verticals across enterprise, implementing over 72 engagements with over 24 publicly traded companies.
- Developed background in scoping, designing and scaling distributed multi-tier architecture to focus on user experience across platforms. Working with product owners in sprints with cross-functional teams across globe
- Leverage cloud and identity providers with API's and object-oriented scripting languages to provide best user experience across platforms. Experience includes regulated financial, healthcare and government entities.
- Architected and Implemented Disaster Recover sites meeting financial, resource and time constraint set by customer.
System Engineer 2 – Mobile Device Specialist/pp/p
Asante Health System
Medford, OR
12.2014 - 06.2019
- • Provide Organization and project guidance to multiple departments
- • PMO setup, Project initiation, planning, execution, control, and close outs
- • Lean six sigma
- • Database and network design
- • IT Security/Governance/ Compliance (HIPPA/SOX/FIPS/PCI.ITIL Framework)
- • Configuration and Change management
- • Subcontractor and vendor management
- • Requirements Management
- • Trade studies/ Evaluations
- • Business continuity/ Disaster Recovery
- • Earned Value / risk management• Provide Organization and project guidance to multiple departments
- • PMO setup, Project initiation, planning, execution, control, and close outs
- • Lean six sigma
- • Database and network design
- • IT Security/Governance/ Compliance (HIPPA/SOX/FIPS/PCI.ITIL Framework)
- • Configuration and Change management
- • Subcontractor and vendor management
- • Requirements Management
- • Trade studies/ Evaluations
- • Business continuity/ Disaster Recovery
- • Earned Value / risk management
- • Tier 3 escalation point
- • Supported 11,500+ devices
- • Project management
- • Subject Matter Expert (Wireless, Android, iOS, Terminal Paging, SMS Gateway, Secure texting, VoIP, Certificates {SSL, APN’s, etc.}, emergency notification systems)
- • Implement and design communications infrastructure
- • Implement and design Mobile device infrastructure, wireless, VPN, Profiles, Application sandbox, Device setup and delivery
- • Design, Document and implement processes and procedures for communication, security, network access, and acceptable use policy
- • Execute on service restoration and critical event procedures
- • Mentor, coach, and train support staff, peers, help desk and operational staff
- • Works with managers and other team leads to improve development processes
Overview
9
9
years of professional experience
3
3
years of post-secondary education