Kenneth J. Canales
Miami Gardens
Summary
Driven and adaptable professional with experience in retail management and logistics. Proven ability to lead teams, improve customer satisfaction, and enhance operational efficiency. Skilled in training employees, meeting sales goals, and streamlining processes to achieve business objectives.
Overview
1
1
year of professional experience
Work History
Manager
University's Best Movers
10.2024 - Current
- Manage daily logistics for a fast-paced moving company, ensuring high client satisfaction and efficient service delivery
- Coordinate schedules and lead teams to complete tasks on time and within budget
- Implement strategies to enhance operational efficiency, reducing service delays by 15%
Assistant Manager
Lids
07.2024 - Current
- Supervise daily store operations, ensuring sales goals and customer satisfaction metrics are consistently met
- Train and mentor employees, fostering a positive and collaborative work environment
- Oversee inventory management, ensuring accurate stock levels and timely restocking
Sales Associate
Hot Topic
11.2023 - 07.2024
- Delivered outstanding customer service, building strong relationships with customers to drive repeat business
- Assisted in visual merchandising to optimize store layout and enhance customer experience
- Consistently exceeded daily and weekly sales targets by leveraging product knowledge and upselling techniques
Education
High School Diploma -
Christopher Columbus High School
Hialeah, Florida05.2024
Skills
- Team Leadership & Mentorship
- Customer Service Excellence
- Inventory Management
- Sales Strategies & Analysis
- Time Management
- Problem-Solving
Accomplishments
- Athletic Accomplishment: Varsity wrestler for 3 years, placing 9th at states.
- Sales Excellence: Surpassed monthly sales goals by 15% at Hot Topic, earning recognition as a top-performing associate.
- Leadership Development: Successfully trained and mentored new hires at Lids, improving team performance and morale.
- Operational Improvements: Streamlined logistics at University's Best Movers, increasing productivity by 20%.
Timeline
Manager
University's Best Movers
10.2024 - Current
Assistant Manager
Lids
07.2024 - Current
Sales Associate
Hot Topic
11.2023 - 07.2024
High School Diploma -
Christopher Columbus High School
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