KENNETH JEFFERSON
Buffalo,NY
Summary
Dynamic Merchant Handler and Food Delivery Driver with DoorDash Uber Eats, skilled in pricing strategy and customer relationship management. Achieved significant improvements in order processing efficiency and customer satisfaction through data analysis and strategic promotions. Proven ability to mentor teams and drive continuous improvement initiatives, fostering a culture of excellence.
Professional with deep experience in commerce, prepared for next challenge in industry. Demonstrated skills in inventory management, pricing strategies, and vendor relations. Strong focus on team collaboration and achieving results. Known for reliability and adaptability in dynamic environments.
Qualified [Desired Position] with comprehensive background in retail and merchandising. Demonstrated expertise in inventory management and product selection, contributing to increased sales and customer satisfaction. Proven ability to leverage market trends and consumer insights to drive business growth and profitability.
Results-driven retail professional prepared for challenges and responsibilities of Merchant role. Adept at strategic planning and implementing merchandising strategies that optimize product placement and sales performance. Known for strong team collaboration, adaptability to changing market conditions, and keen eye for detail that ensures inventory accuracy and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Merchant Handler/Food Delivery Driver
DoorDash Uber Eats
03.2022 - Current
- Managed vendor relationships to optimize menu offerings and enhance customer satisfaction.
- Streamlined order processing workflows, improving efficiency and reducing delivery times.
- Analyzed sales data to identify trends and inform strategic decision-making for product listings.
- Collaborated with marketing teams to develop promotions that increased user engagement and retention.
- Trained new team members on operational procedures and best practices for service excellence.
- Conducted regular audits of inventory levels to ensure accurate stock management across platforms.
- Implemented feedback mechanisms to gather customer insights and drive continuous improvement initiatives.
- Led cross-functional meetings to align business goals with operational capabilities for optimal performance.
- Mentored junior team members, fostering a culture of continuous improvement and professional growth within the organization.
Education
GED -
Adult Learning Center High School Diploma And GED Program
Charlotte, NCSkills
- Pricing strategy
- Negotiation expertise
- Brand awareness
- Marketing techniques
- Customer relationship
- Goal orientation
- Customer order management
- Sales reporting
- Contract management
- Customer service
Timeline
Merchant Handler/Food Delivery Driver
DoorDash Uber Eats
03.2022 - Current
GED -
Adult Learning Center High School Diploma And GED Program
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