Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success.
Overview
30
30
years of professional experience
Work History
Team Manager
Adidas
02.2014 - 08.2021
Successfully led and developed a team of 40-45 associates in distribution operations
Forwarded 40-60k units for various customers to shipping daily
Provided effective leadership to 2 Supervisors and 6 team leads in multiple facets of operations.
Conducted regular meetings with staff to discuss progress on projects, provide updates on changes in policy or procedure, and address any issues that need to be addressed.
Managed daily operations of the team including scheduling shifts, assigning tasks, tracking attendance and approving time off requests.
manager
Baker & Taylor Books
06.2003 - 01.2014
Led associates and processes within the book returns operations
Returns processing goals reached 95% of the time on average
Developed process for single title returns 250+ units
Reconfigured location sizes to accommodate larger books
Established processes to ensure efficient workflow throughout the organization.
Coached, mentored and trained team members in order to improve their job performance.
MANAGER
FEDEX INDY HUB
11.1991 - 05.2003
Provided leadership in various functions within the nightly and daily sort operations
Received award for 2002 Outstanding Manager / National Hub Operations
2 years safety manager for Inbound sort operations
Maintained a high level of on-time sorts that enabled flights to depart on time.
Created monthly reports for senior management summarizing operational performance metrics.
Education
Business Administration
Ball State University
01.1977
Skills
Excellent at organizing and inhancing processes toward efficiency and optimum results for organization