Kenneth Johnson

Seasoned and energetic sales/customer service representative. Hardworking and committed to driving high sales in both slow and busy shifts. Flexible and outgoing team player, commended for demonstrating honesty and integrity with customers, team members, and supervisors.

As a former call center representative who consistently met and exceeded productivity goals, I have proven that I can meet sales goals in a fast-paced environment. Persuasive and friendly,

I am poised to consistently exceed performance standards and sales targets. Experienced provider of quality product recommendations and solutions to meet needs, and exceed expectations. Reliable troubleshooter. Can address customer concerns and issues quickly, while maintaining a high level of professionalism, patience, and efficiency to minimize customer dissatisfaction and increase customer loyalty.

I am a highly organized and effective communicator, presenter, and trainer. Adept at creating mutually beneficial partnerships with small businesses and community leaders.

• Resourceful, efficient call center representative who consistently meets and exceeds productivity goals.
• Proven capacity to troubleshoot issues quickly.
• Maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
• Extensive experience planning day-to-day organizational operations.
• Highly organized and effective communicator, presenter, and trainer.
• Strong multitasker in fast-paced environments.
• Adept at creating mutually beneficial partnerships with small businesses and community leaders.
• Highly effective in sales and service.

Second Street Associates, LLC, Supervisor/Canvasser, 2024-03-01, 2024-11-30, Registered hundreds of Ohio residents to vote in the 2024 Presidential election., Canvassed numerous communities and neighborhoods throughout greater Cleveland and northeast Ohio identifying supporters of democracy., Persuaded the undecided and unregistered voter to participate in the political process., Provided training and direction for new canvassers, while overseeing their activity to make certain that our rules and procedures were followed, and our daily mission was accomplished and done correctly.

340392

• Public speaking

• Platinum Sales Excellence Award (2002)
• Achieved highest sales in 2002 driving company growth to new heights
• In recognition of my exceptional sales performance and commitment to excellence,I earned an all-expense paid trip for two to Aruba