Kenneth J. Oliver
Augusta,KS
Summary
Experienced professional with 35 years in the aircraft/aerospace industry. Skilled in customer service, technical support, field engineering, configuration analysis, manufacturing planning, and inspection of machined parts, assemblies, and sheet metal. Comprehensive understanding of industry intricacies and a proven track record of delivering high-quality results across multiple functions.
Overview
40
40
years of professional experience
1
1
Certification
Work History
CUSTOMER SERVICE/SALES/TECHNICAL SUPPORT
Globalparts, Inc/Global Parts Aero Services
04.2014 - Current
- Technical Support of Meyers Aircraft
- Engineering design of creating repair specifications
- Sales, Customer Service with the distribution part of business and assist with providing aircraft technical information, alternate solutions with their parts orders
- MRO repair station sales, customer service, creating cost of overhauls, providing quotes, calculating cost of overhauls/repairs to ensure we're not too low and to sure we are within market prices, interpreting overhauls, bringing in new capabilities and new product lines. Coming up with alternate solutions to expedite customers overhauls. Purchasing parts for the repairs at lowest possible price to customers as well as maintain low prices or ensure margins are maintained. Assist with providing technical information to the shop or customers
FIELD ENGINEER
Beechcraft Corp.
05.2007 - 04.2014
- Provide technical assistance to aircraft owners, mechanics, tech support, field support, and customer service reps. that need assistance in finding correct part number or configuration that would best fit the customers requirements.
- Create sales orders or quotes to place the parts on order.
- Supply written confirmation of authorization source for alternates to the customer
- Communicate with suppliers and manufacturers for information to parts supplied.
- Create and submit change request to engineers to change drawings
CONFIGURATION ANALYST II
Beechcraft Corp.
05.2005 - 05.2007
- Analyze requirements from customers to determine if correct per engineer drawing and ship work order
- Research to find alternates, next higher assemblies, or location on engineer drawings
- Supply written confirmation of authorization source for alternates to the customer
- Create and submit change request to engineers to change drawings
- Research through the multiple avenues for solutions to customers request (SAP, Specifications, Engineering drawings, internet
PROCESS PLANNER
Beechcraft Corp.
08.1995 - 01.2004
- Create step by step build and/or processing sequence, methods, gages, fixtures, production tooling, and inspection points necessary to fabricate or build a part, subassembly, major assembly, or installation to defined FAA approved Engineering Type Design.
- Create a bill of material necessary to fabricate detail, assemblies, and/or installations, implementing them to the effectively defined by FAA approved Engineering Type Design.
- Planning task for the C-17 landing gear doors, nose gear doors, and the winglets.
MACHINED PARTS INSPECTOR
Beechcraft Corp.
09.1990 - 08.1995
- Inspect primarily landing gear braces machined for all models of aircraft produced by Hawker Beechcraft
- Inspect various other machined parts, perform all aspects of inspection per aircraft policy, procedures, blueprints other specifications
MACHINED PARTS INSPECTOR
BRITTIAN MACHINE
03.1989 - 09.1990
- Inspected complex machined parts machined from 3,4, and 5 axis machines.
- Inspection of tooling fixtures.
- Performed first article inspections.
- Calibrated company/personal tools, and maintained calibration records.
- Operated a conventional mill, milling surfaces, angles, and bored holes
BLUEPRINT READING INSTRUCTOR
WICHITA AREA TECHNICAL COLLEGE
05.1989 - 07.1989
- Instructor for basic blueprint reading.
QUALITY ASSURANCE MANAGER
McGINTY MACHINE CO. INC.
08.1988 - 03.1989
- Manager of Quality Assurance Dept.
- Setup and maintained records of controlled documents.
- Prepared Q.A. for audits, assuring that Q.A. met all requirements of major contractors.
- Performed first part inspection, CNC tape proofing of machined parts, and final inspections
- Inspected complex machined parts machined from 3,4, and 5 axis machines
QUALITY ASSURANCE ASSISTANT
HARLOW AIRCRAFT MFG. INC.
04.1986 - 08.1988
- Inspected complex machined parts machined from 3,4, and 5 axis machines
- Reviewed material certifications to specifications
- Calibrated company and personal tools
- Managerial tasks in the absence of Q.C. Manager
QUALITY CONTROL INSPECTOR
EXCEL MFG INC.
06.1985 - 04.1986
- Inspected machined parts
- Verified tempers/alloys of various materials.
- Calibrated company and personal tools
- Shipping and receiving tasks
Education
30-Hour Shop Math (Trigonometry)
Wichita Vo-Tech
Wichita, KS3 Credit Hours of College Algebra
Wichita State University
Wichita, KS24-Hour Statistical Process Control
Beech Aircraft
Six Sigma Specialist training
Raytheon Aircraft
Catia V5 Creating Sketch and Detail Parts, Catia V5 Creating Assembly
Wichita Area Technical College
Wichita, KSundefined
Burr Oak High School
Burr Oak, KS01.1983
Skills
- Engineering and specification interpretation
- Customer Support
- Written and Verbal communications
- Office Skills: Skilled with Microsoft Excel, Word, and Power Point, Access, and Project
- Great knowledge of SAP
Certification
- Certified through the state of Kansas to be a Blueprint Reading Instructor
- Certified through Raytheon Aircraft – Six Sigma Specialist
Timeline
CUSTOMER SERVICE/SALES/TECHNICAL SUPPORT
Globalparts, Inc/Global Parts Aero Services
04.2014 - Current
FIELD ENGINEER
Beechcraft Corp.
05.2007 - 04.2014
CONFIGURATION ANALYST II
Beechcraft Corp.
05.2005 - 05.2007
PROCESS PLANNER
Beechcraft Corp.
08.1995 - 01.2004
MACHINED PARTS INSPECTOR
Beechcraft Corp.
09.1990 - 08.1995
BLUEPRINT READING INSTRUCTOR
WICHITA AREA TECHNICAL COLLEGE
05.1989 - 07.1989
MACHINED PARTS INSPECTOR
BRITTIAN MACHINE
03.1989 - 09.1990
QUALITY ASSURANCE MANAGER
McGINTY MACHINE CO. INC.
08.1988 - 03.1989
QUALITY ASSURANCE ASSISTANT
HARLOW AIRCRAFT MFG. INC.
04.1986 - 08.1988
QUALITY CONTROL INSPECTOR
EXCEL MFG INC.
06.1985 - 04.1986
30-Hour Shop Math (Trigonometry)
Wichita Vo-Tech
3 Credit Hours of College Algebra
Wichita State University
24-Hour Statistical Process Control
Beech Aircraft
Six Sigma Specialist training
Raytheon Aircraft
Catia V5 Creating Sketch and Detail Parts, Catia V5 Creating Assembly
Wichita Area Technical College
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Burr Oak High School
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