Kenneth Jones Jr
Royse City,TX
Summary
Proven track record in the US Army demonstrates exceptional critical thinking and leadership abilities, successfully managing 200 radar movements without incident while achieving a 50% reduction in equipment setup times. At Alliance Inspection Management, enhanced service quality and operational efficiency resulted from strong problem-solving skills and meticulous organizational practices. A dynamic professional with extensive expertise at Orkin, consistently delivering detailed inspections that elevate client satisfaction through effective communication and innovative pest prevention strategies. Committed to driving results and fostering excellence in every endeavor.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Home Sales Inspector
Orkin Pest Control
04.2025 - Current
- Developed strong client relationships through consistent communication and timely followups.
- Conducted detailed inspections to identify pest issues in residential properties.
- Documented findings and recommended treatment plans for clients.
- Ensured compliance with safety standards throughout inspection processes.
- Educated clients on effective pest prevention techniques and maintenance practices.
- Utilized advanced inspection tools and technology for precise assessments.
- Maintained comprehensive records of inspections and client interactions in database systems.
Field Service Manager
Alliance Inspection Management
05.2016 - Current
- Utilized strong problem-solving skills to quickly resolve customer complaints or disputes.
- Implemented innovative solutions to reduce costs while maintaining high quality services.
- Identified opportunities for process automation using software tools such as Inspect and Verify.
- Conducted regular meetings with technicians to review job performance, discuss new techniques, and provide feedback.
- Created detailed reports summarizing field service activities on a daily basis.
- Managed budgeting process, including forecasting future expenditures, tracking expenses, and controlling costs.
- Performed regular inspections of assigned vehicles to ensure optimal performance and safety standards are met at the time of lease return (and bill accordingly).
Air Traffic Control Specialist
US Army, Ft Carson
01.2012 - 06.2016
- Controlled nearly 200 Radar movements with zero accidents or incidents
- Developed and maintained the facility training manual used by Ft Carson's ground control approach
- Oversaw the development of the simulator program used to train new controllers
- Trained and mentored five coworkers resulting in the earning of their facility rating
- Instrumental in Ft Carson's ground control approach, receiving the highest honor from the Air Traffic Services Command (ATSCOM) inspection
- Established a training program that decreased equipment setup time by 50%.
- Efficiently monitored weather conditions for potential impacts on aircraft operations.
- Displayed strong attention to detail while monitoring multiple radars simultaneously.
- Maintained communication with other personnel including pilots and air traffic controllers to provide flight information services.
Education
Associate in Science (A.S.) - Business
DeVry University
Chicago, Illinois08.2021
Equal Opportunity and Sexual Harassment/Assault Re in Humanities
United States Army
Fort Carson, Colorado09.2014
Composite Risk Management in General
United States Army
Fort Carson, Colorado03.2014
Combat Lifesavers Course in Heath
United States Army
Fort Carson, Colorado04.2013
Driver's Training Course in Transportation
United States Army
Fort Carson, Colorado01.2013
15 Q in Air Traffic Control
Military Air Traffic Control School, US Army
Fort Rucker, Alabama10.2012
Diploma in High School
Villa Park High School
Villa Park, California06.1999
Skills
- Ability to thrive in high-stress environments
- Detail-oriented
- Deliver clear information
- Effective organizational skills
- Critical thinking and analysis
- Analytical reasoning
- Proven leadership skills
- Team Coordination
- Time Management
- Attentive listening abilities
Certification
- Ground Control Approach (GCA) Rating, Troy Municipal Airfield, Troy, AL, 2014-05-07
- Ground Control Approach (GCA) Rating, F Co 2-4 GSAB, Ft Carson, CO, 2014-06-04
Timeline
Home Sales Inspector
Orkin Pest Control
04.2025 - Current
Field Service Manager
Alliance Inspection Management
05.2016 - Current
Air Traffic Control Specialist
US Army, Ft Carson
01.2012 - 06.2016
Equal Opportunity and Sexual Harassment/Assault Re in Humanities
United States Army
Composite Risk Management in General
United States Army
Combat Lifesavers Course in Heath
United States Army
Driver's Training Course in Transportation
United States Army
15 Q in Air Traffic Control
Military Air Traffic Control School, US Army
Diploma in High School
Villa Park High School
Associate in Science (A.S.) - Business
DeVry University
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