Kenneth Jordan
WARSAW,NC
Summary
Adept at leading teams and streamlining operations, I significantly enhanced productivity and inventory accuracy at Novant Healthcare. My expertise in laundry operations oversight and strategic team guidance, coupled with a commitment to service excellence, fosters collaborative teamwork and exceptional performance. Recognized for detail-oriented analysis and effective time management, I drive continuous improvement and achieve organizational goals.
Experienced with handling and managing linen supplies in fast-paced environments. Utilizes meticulous attention to detail to ensure cleanliness and availability of linen. Knowledge of efficient distribution and inventory management practices.
Overview
17
17
years of professional experience
Work History
Linen Assistant
Novant Healthcare
09.2019 - Current
- Performing the role of 2nd shift supervisor as well as lead trainer to all new employees
- Maintained inventory accuracy through diligent tracking and documentation of linen usage.
- Aided in minimizing errors related to laundry operations via close attention to detail when completing assigned tasks.
- Upheld safety standards by following proper procedures when handling clean linen as well as soiled linen.
- Strengthened team communication by regularly attending meetings and sharing feedback for continuous improvement efforts.
- Consistently received positive feedback from supervisors and colleagues regarding strong work ethic, dedication to quality, and exemplary performance.
- Streamlined inventory management through regular stocktaking initiatives that ensured sufficient supplies on hand at all times.
- Collaborated with team members for seamless linen distribution across various departments.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflow.
- Data entry of clean delivered linen inventory, soiled linen weight and specialty linen.
- Maintaining the work schedule for all staff on all shifts.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Linen Assistant
Hire Scene
07.2018 - 09.2019
- Boosted overall department productivity levels as a result of consistently meeting deadlines while managing multiple tasks simultaneously.
- Assisted in the training of new Linen Assistants, ensuring they were familiarized with company policies and procedures quickly.
- Consistently received positive feedback from supervisors and colleagues regarding strong work ethic, dedication to quality, and exemplary performance.
- Maintained inventory accuracy through diligent tracking and documentation of linen usage.
- Promoted workplace safety with consistent adherence to established guidelines for lifting heavy objects and using equipment correctly.
- Assisted with unloading and loading linen truck.
- Performed above and beyond duties assigned and was promoted to second shift supervisor and lead trainer.
Residential/Commercial Mover
Above Average Moving
05.2008 - 06.2018
- Developed lasting relationships with repeat customers through exceptional customer service skills and attention to detail in every project.
- Prepared furniture and equipment for safe transport by disassembling and properly wrapping each piece.
- Collaborated with team members to develop efficient strategies for tackling large-scale commercial moves.
- Assisted clients in space planning, helping them to visualize their new workspace layout before move-in day.
- Enhanced client satisfaction by providing professional, courteous service during all aspects of the move.
- Efficiently coordinated with other team members to load/unload trucks quickly, maximizing use of available resources.
- Facilitated clear communication between clients, supervisors, and coworkers by conveying important information about project details and timelines.
- Increased productivity by training new team members on best practices in commercial moving procedures.
Education
GED -
Science Skills Center H.S.
Brooklyn, NY06-1997
Skills
- Laundry Operations Oversight
- Strategic Thinking Skills
- Collaborative Teamwork
- Service Excellence
- Effective Time Management
- Detail-Oriented Analysis
- Team Leadership
- Strategic Team Guidance
Timeline
Linen Assistant
Novant Healthcare
09.2019 - Current
Linen Assistant
Hire Scene
07.2018 - 09.2019
Residential/Commercial Mover
Above Average Moving
05.2008 - 06.2018
GED -
Science Skills Center H.S.
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