Kenneth Jordan

• Load and unload trailers using sit-down forklifts while following safety protocols.
• Certified forklift operator with a strong focus on safe, efficient equipment operation.
• Pack, box, and prepare gear parts for inventory storage and outbound delivery.
• Process shipments using UPS and coordinated freight carrier pickups.
• Maintain inventory control through accurate tracking, organization, and stock management.

• Production & Operations: Operate and maintain digital wide-format printer, vinyl plotter and laminator.
• File Prep & Design: Utilize design software ( Flexi Sign, Adobe Illustrator, Photoshop and Roland Vera Works).
• Quality Control: Inspect finished products for color accuracy, clarity, and adherence to job specifications.
• Customer Service: Assist clients with orders, provide cost estimates, and communicate job timelines.
• Maintenance: Perform routine maintenance on machines, such as clearing jams, replacing inks, and cleaning parts.
• Surface Preparation for Installing Graphics: Clean, prepare, and prime surfaces (vehicles, glass, walls) to ensure proper adhesion.
• Installation: Apply vinyl graphics, vehicle wraps, and decals accurately, ensuring no bubbles or creases. Use of heat guns and specialized tools for contouring vinyl to complex curves or surfaces.
• Removal: Safely remove old vinyl graphics and adhesive residues without damaging the substrate.
• Quality Control: Inspect finished work to meet quality standards and project specifications.
• Project Management: Measure, layout, and trim graphics according to design proofs.

• Surface Preparation for Installing Graphics: Clean, prepare, and prime surfaces (vehicles, glass, walls) to ensure proper adhesion.
• Installation: Apply vinyl graphics, vehicle wraps, and decals accurately, ensuring no bubbles or creases. (Emergency vehicles, police cars, trucks, fire trucks, and ambulances. Landscaping trucks, dump trucks, open trailers, enclosed trailers, company vehicles, box trucks, Sprinters, pick-ups, vans, cars, etc). Use of heat guns and specialized tools for contouring vinyl to complex curves or surfaces.
• Project Management: Measure, layout, and trim graphics according to design proofs.
• Quality Control: Inspect finished work to meet quality standards and project specifications.
• Removal: Safely remove old vinyl graphics and adhesive residues without damaging the substrate.
• Production and Operations: Operate and maintain a digital wide-format printer, vinyl plotter, and laminator.
• File Prep & Design: Utilize design software (Adobe Illustrator, Photoshop, and Wasach Rip Software).
• Customer Service: Assist clients with orders, provide cost estimates, and communicate job timelines.
• Maintenance: Perform routine maintenance on printers, plotters and laminators such as clearing jams, cleaning parts, replacing inks, replacing blades and laminate rolls.

• Pull and process customer orders using handheld RF scanners and the SXE system.
• Operated warehouse equipment, including sit-down forklifts (propane and electric), stand-up order pickers, and reach trucks.
• Utilized computer systems to prepare and process shipments through UPS and Spee-Dee delivery services.
• Load and unload freight carriers with warehouse merchandise safely and efficiently.
• Verified incoming merchandise using purchase order (PO) numbers and inter-store transfer documentation.
• Restock and return products to correct warehouse locations following returns processing.
• Performed routine and cycle inventory counts to maintain accurate warehouse stock levels.

• Gather materials from indoor and outdoor storage areas to prepare deliveries for contractors and homeowners’ projects.
• Package and secure orders to ensure accuracy and safe transport for delivery drivers.
• Load and unload delivery trucks from various vendors in a timely and efficient manner.
• Stock and organiz bulk freight while maintaining warehouse safety standards.
• Assisted customers with special orders and bulk merchandise using motorized material-handling equipment.
• Enter received merchandise into the computer system to maintain accurate store inventory.
• Performed general maintenance on equipment and facility to ensure operational efficiency.
• Certified and experienced in operating gas, propane, diesel, and electric forklifts.
• Certified on stand-up order picker (Big Joe) and Toyota forklifts.
• Experienced with lumber jack and electric pallet jacks

• Schedule deliveries for same-day, next-day, and future/pending dates to ensure timely fulfillment.
• Provide excellent guest service both in person and over the phone, addressing questions and resolving concerns.
• Verified completed orders for accuracy in materials and quantities prior to delivery.
• Identified missing items and resolved issues by coordinating substitutions or sourcing products from other store locations to ensure complete customer satisfaction.