Summary
Overview
Work History
Skills
Timeline
Generic

Kenneth Kaminski

Staten Island

Summary

Professional and cool-headed when it pertains to any predicament. Rapid learning and intuitive. Multi-tasking capabilities, but strive when handling singular tasks.

Fearless to any struggle or challenge.

Overview

6
6
years of professional experience

Work History

Food Waiter

Millie's of Staten Island
04.2024 - 10.2024
  • Handled customer complaints diplomatically by listening attentively to concerns and working towards a satisfactory resolution.
  • Streamlined communication between the front-of-house and back-of-house teams to minimize errors and delays in service.
  • Increased sales significantly by upselling higher-end products to customers.

Musician

Freelance
01.2023 - 03.2024

Front Desk Agent/Doorman/Housekeeping Cleaner

The Gotham Hotel
07.2018 - 02.2021
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.

Skills

  • Active listening
  • Data entry
  • Client relations
  • Critical thinking
  • Complaint handling
  • Customer relations

Timeline

Food Waiter

Millie's of Staten Island
04.2024 - 10.2024

Musician

Freelance
01.2023 - 03.2024

Front Desk Agent/Doorman/Housekeeping Cleaner

The Gotham Hotel
07.2018 - 02.2021
Kenneth Kaminski