Kenneth Kenou
Greater New York Area
Summary
Proficient technologist highly effective at maximizing productivity by improving team efficiency and key processes. Prepared to apply several years' of experience in the field and demonstrated record of success in the field to a dynamic new position. I possess high levels of attention to detail, time management, and organization skills.
Overview
3
3
years of professional experience
Work History
Graduate Hall Director
Rutgers University, The State University
New Brunswick, NJ
06.2023 - Current
- Directly supervise a team of 24 Resident Assistants, ensuring their effective performance through leadership and weekly 1:1 meetings
- Manage and oversee daily welcome desk operations, screening visitors, and handling departmental emails, phone inquiries, and relevant tasks
- Collaborate closely with the Assistant Director to plan and execute programs, events, and community-building initiatives for 600+ students residing in university housing
- Utilize Maxient software to conduct meetings for students in breach of university policies; and use my judgment to determine sanctions
- Participate in weekly after-hours crisis response duty rotation schedule, ensuring the safety and well-being of the residential community.
Data Analytics Extern
TVD Associates via MBS Externship Exchange Program
New Brunswick, NJ
01.2024 - 04.2024
- Leveraged data analytics to enhance member engagement and retention by identifying key trends and insights, enabling tailored marketing strategies and personalized communication efforts to effectively target and meet the needs of association members and nonprofit partners
- Developed strategic marketing initiatives that heightened visibility and support for partner nonprofit organizations
- Created an engagement scoring model that can be replicated with each individual client
- Utilized Tableau to formulate a presentation to illustrate which areas and months people are most likely to donate to the nonprofit
- Assisted in governance reform, providing actionable insights that strengthened organizational structure and effectiveness.
Business Operations and Logistics Intern
USA Sports Group
Whitehouse, NJ
08.2022 - 05.2023
- Monitored the implementation of plans, policies, programs, and procedure to ensure consistent performance
- Assisted with processing data sets using SQL and Excel to analyze customer engagement
- Utilized Microsoft Excel to analyze and cross-reference event schedule for over 100 affiliated coaches
- Conducted risk assessments and forecast turnout for sign-ups for future sport seasons
- Created PivotTables to extract insights from complex datasets to simplify data-driven challenges and presenting findings effectively.
Building Operations Manager
Rutgers Student Centers & Activities
Piscataway, NJ
05.2021 - 12.2022
- Managed a team of 5 line staff, overseeing daily tasks and ensuring quality performance
- Utilized Microsoft Excel to document pertinent information during shifts for future reference and decision-making
- Worked with coworkers to set up event spaces for reserved spaces for the organization
- Developed and implemented building policies and procedures to maintain high standards of operation
- Acted as the primary point of contact for any emergencies within the building, quickly addressing and resolving issues.
Education
MBA - Product Design & Data Analytics
Rutgers University
New Brunswick, NJ05-2025
Bachelor of Science - Public Health
Rutgers University
New Brunswick, NJ05-2023
Skills
- Python (Intermediate)
- Project Management (AGILE)
- Financial Accounting
- Microsoft Excel (Pivot Tables, VLOOKUP)
- Organization Leadership
- Data Modeling
- Statistics
- Spreadsheet modeling
- SQL
- Tableau Software
- Data Analysis, Preprocessing & Transformation
- Compliance
- Presentation & Reports
- Cross-functional Collaboration
- Business Operations
- Logistics
- Risk Assessment
- Forecasting
- PivotTables
- Leadership
- Microsoft Excel
- Emergency Management
- Microsoft Office (Word, Excel, PowerPoint)
- Canva (Advanced)
- Database Maintenance
- Residential Management System (RMS)
- Mercury Software (Housing System)
- Simplicity Software
- Documentation And Reporting
- Bookkeeping
- Technical Analysis
Leadership & Honors
- Honor Societies: Eta Sigma Gamma, Chi Alpha Epsilon, Alpha Alpha Alpha
- Capstone: Public Health Implications of Aggression & Violence towards Black Americans Due to Racism and Poverty
Timeline
Data Analytics Extern
TVD Associates via MBS Externship Exchange Program
01.2024 - 04.2024
Graduate Hall Director
Rutgers University, The State University
06.2023 - Current
Business Operations and Logistics Intern
USA Sports Group
08.2022 - 05.2023
Building Operations Manager
Rutgers Student Centers & Activities
05.2021 - 12.2022
MBA - Product Design & Data Analytics
Rutgers University
Bachelor of Science - Public Health
Rutgers University
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