KENNETH KLOESEL
New Braunfels ,TX
Summary
Skilled Senior Executive with an excellent record of achievements in Retail Automotive Industry Sales and a broad range of proven skills that include the ability to: Turn around underperforming dealerships by developing and implementing process improvements that increase sales, profitability, and customer satisfaction. Recruit, train, and develop sales teams while providing the leadership, vision, training, and accountability that keeps team members focused on achieving goals. Utilize strong management skills to implement cost controls, drive revenue growth, improve productivity, and consistently attain better than expected results. Develop short and long-term business and marketing strategies that have consistently expanded markets, improved profitability, captured non-traditional markets.
Overview
38
38
years of professional experience
Work History
Sales Manager
Bluebonnet Chrysler Dodge
09.2023 - Current
F&I Director Sales Manager
Mcgavock Nissan
09.2021 - 08.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
GENERAL MANAGER
STANLEY FORD
01.2019 - 01.2021
- Successfully initiated operational changes that turned a store with a $100,000 operating loss to a $750,000 profit in the first year - growing store 20% per year
- Maintained consistently profitability with meeting profit goals
- Implemented organizational personnel and operational changes that resulted in: − Increasing Total Deal Gross − Increasing Service Absorption
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
GENERAL SALES MANAGER
IPAC NISSAN
01.2018 - 01.2019
- Initially recruited as the F&I Manager and quickly promoted to General Service
- Manager
- Worked directly with the Sales Team to initiate changes and improve performance
- Successfully increased monthly volume from 150 to 300 within 6 months and increased total gross to $1,100
- PVR
F&I Manager
JORDAN FORD
01.2017 - 01.2018
- Initiated a proactive approach for managing and closing deals with Prime and Sub-prime customers
- Consistently maintained over $2,500 PVR with over 65% Warranty and Maintenance penetration.
FINANCE MANAGER/FINANCE DIRECTOR
BLUEBONNET CHRYSLER DODGE
02.2010 - 06.2015
- Increased front and backend profitability for this high- volume dealership that averaged 400 sales per month
- Recognized as the #1 F&I Manager out of the Kahlig Auto Group of 35 F&I Managers
- Achieved and maintained the Highest F&I Income per retail unit
- Established new profit performance benchmarks for Gross Profit per Unit for the Kahlig Auto Group
- Proactively worked with the Sales Department to ensure availability for funding
- Sourced and negotiated deals with lenders for subprime loans.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
SALES MANAGER
VICTORY HONDA
01.2008 - 01.2010
- Recruited, developed, and motivated a team of 14
- Continuously worked with team members to develop personal performance goals, refine sales techniques, and assisted with closing deals for new and used vehicles
- Met MSR goals and averaged $3,000 profit per unit
- Consistently met monthly sales goals through effective leadership and coaching.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
GENERAL SALES MANAGER
KILLEBREW
01.2005 - 01.2008
- Doubled sales and profit per unit for this Dodge-Chrysler-Jeep Dealership
- Completed a comprehensive evaluation of dealership sales operations, identified strengths and areas of improvement, and implemented process improvements for sales and marketing operations
- Recruited, trained, and developed a team of 15 and provided the leadership that maintained consistent sales volume growth
- Initiated proactive sales and motivational training that included desking deals and direct management involvement
- Increased used car sales by 40%, increased profit per unit to $3,500, and consistently met VPA
- Developed and managed innovative sales events that increased floor traffic and played a key role in expanding market penetration
- Won several Dodge-sponsored sales contests.
General Sales Manager
NORTH STAR DODGE
01.1996 - 01.2003
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Developed and implemented comprehensive salesperson training program.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
US Army
UNITED STATES ARMY
01.1987 - 01.1991
- Completed service with an Honorable Discharge and trained in voice/data communications, installation, and maintenance.
Education
General Management Executive Program - Dealership Management
NCMI
Kansas City, MO10.2021
Skills
- Training and Development
- Departmental Operations Management
- Staff Development
- Interpersonal Skills
- Team Training
- Operations Management
- Recruitment
- Financial Document Control
- Staff Management
- Sales Team Development
- Market Growth
- Coaching and Mentoring
- Profit and Loss Accountability
Affiliations
Graduate of the General Management Executive Program (GMEP), NCM Associates in Kansas City,
Missouri
Behavioral Training, Seattle Community College
Grant Cardone Workshops
Numerous company-sponsored Sales and Sales Management seminars/workshops.
Timeline
Sales Manager
Bluebonnet Chrysler Dodge
09.2023 - Current
F&I Director Sales Manager
Mcgavock Nissan
09.2021 - 08.2023
GENERAL MANAGER
STANLEY FORD
01.2019 - 01.2021
GENERAL SALES MANAGER
IPAC NISSAN
01.2018 - 01.2019
F&I Manager
JORDAN FORD
01.2017 - 01.2018
FINANCE MANAGER/FINANCE DIRECTOR
BLUEBONNET CHRYSLER DODGE
02.2010 - 06.2015
SALES MANAGER
VICTORY HONDA
01.2008 - 01.2010
GENERAL SALES MANAGER
KILLEBREW
01.2005 - 01.2008
General Sales Manager
NORTH STAR DODGE
01.1996 - 01.2003
US Army
UNITED STATES ARMY
01.1987 - 01.1991
General Management Executive Program - Dealership Management
NCMI
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