Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenneth Kretzinger

Henderson,TX

Summary

I have a wide range of experience with the fields in which I have been. I have done many things from corrections to fast food. Any job that I work i am always looking for the best way to complete the job safely, correctly, and efficiently. Honesty is very important to me. If I have a question, I will ask for help. If I make a mistake that warrants notice, then I will make it known. Any job I am at I look for the way to excel and advance.

Overview

10
10
years of professional experience

Work History

Owner

East Texas Lawn Care
Henderson, TX
05.2021 - Current
  • Operated riding and push-type lawn mowers to cut grass on residential properties.
  • Removed debris from around the blade area prior to starting any job.
  • Performed maintenance and repairs on lawn mowers, including replacing spark plugs, changing oil, and sharpening blades
  • Repaired broken parts such as belts, pulleys, spindles, cables.
  • Transported lawn mowers from one location to another using a truck or trailer.
  • Cultivated positive relationships with homeowners to promote continued business.
  • Removed brush, limbs and other debris from customers' property at end of jobs.
  • Secured mowers, trimmers and other equipment onto trailer to prevent damage.
  • Raked and removed leaves, blowing debris from sidewalk and parking areas.
  • Cut grass, trimmed trees and bushes and blew clippings off pavement.
  • Edged lawns and flowerbeds using gas-powered and rotary edging tools.
  • Provided customer service, addressing concerns and adjusting services as needed.
  • Scheduled mowing services based on weather conditions and client availability.

Correctional Officer

MTC
Henderson, TX
10.2023 - 06.2024
  • Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
  • Transported prisoners between facilities using secure vehicles equipped with restraints.
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, and other activities.
  • Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
  • Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Conducted regular counts throughout shift to ensure all inmates were accounted for.

Waiter/Server

Hushpuppies
Henderson, TX
08.2022 - 07.2023
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Greeted customers, provided menus and answered questions about menu items.
  • Resolved customer complaints in a polite manner according to company policy.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Complied with all health department regulations regarding food handling, storage and sanitation standards.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
  • Demonstrated up-selling techniques when appropriate to increase restaurant sales.
  • Replenished stocks of napkins, silverware and other dining room supplies as needed.
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
  • Answered phone calls providing information about restaurant services, hours of operation, menu items .
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
  • Verified that prepared food met all standards for quality and quantity before serving it to customers.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Independent Contractor

Diligence
Tyler, TX
08.2021 - 02.2022
  • Maintained accurate records of time spent on jobsites.
  • Gathered supplies for projects as requested by the handyman.
  • Operated power tools such as drills and saws safely while completing projects.
  • Assisted with packing items for moving purposes when required.
  • Utilized ladders safely while performing tasks at heights above ground level.
  • Repaired damaged drywall or plasterboard surfaces prior to painting.
  • Assisted handyman with a variety of maintenance and repair tasks, including painting, carpentry, plumbing, electrical work, and appliance installation.
  • Provided customer service to clients during home visits.
  • Cleaned up work areas after each job was completed.

Picker/Packer

Select Staffing
Whitehouse, TX
11.2021 - 01.2022
  • Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
  • Weighed packages to ensure they met shipping weight requirements.
  • Maintained cleanliness of work area while adhering to safety regulations.
  • Verified accuracy of picked items by comparing them against pick list.
  • Assembled boxes or other containers for packing goods prior to shipment.
  • Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
  • Labeled packages accurately with destination addresses for shipping purposes.
  • Utilized RF scanners to track inventory movements throughout the facility.

Relief Manager

The Storage Place
Tyler, TX
05.2021 - 08.2021
  • Advised customers on the best storage solutions for their needs based on size, budget and other requirements.
  • Managed accounts receivable by collecting rent payments from tenants in accordance with company policies and procedures.
  • Resolved customer complaints promptly and professionally in order to maintain positive relationships with clients.
  • Implemented security measures including CCTV monitoring systems and access control systems at the facility.
  • Conducted regular safety inspections of facilities and equipment.
  • Ensured that the storage units were clean and safe for tenants to use.

Delivery Driver

Waitr Inc
Tyler, TX
07.2020 - 06.2021
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Coordinated with restaurant staff on order accuracy and pickup times.
  • Contacted customers if there were delays in delivery due to traffic or other issues.
  • Ensured that the correct order was delivered to the customer.

Independent Contractor

Diligence
Tyler, TX
03.2021 - 05.2021
  • Maintained accurate records of time spent on jobsites.
  • Gathered supplies for projects as requested by the handyman.
  • Operated power tools such as drills and saws safely while completing projects.
  • Assisted with packing items for moving purposes when required.
  • Utilized ladders safely while performing tasks at heights above ground level.
  • Repaired damaged drywall or plasterboard surfaces prior to painting.
  • Assisted handyman with a variety of maintenance and repair tasks, including painting, carpentry, plumbing, electrical work, and appliance installation.
  • Provided customer service to clients during home visits.
  • Cleaned up work areas after each job was completed.

Senior Certified Technician

Valvoline Instant Oil Change
Longview, TX
06.2019 - 02.2021
  • 1
  • Change oil 2
  • Complete additional services (radiator flush, rear differential flush, etc.) 3
  • Inform customer of any additional services needed 4
  • Deposit money in bank 5
  • Ensure the service center was running properly 6
  • Open/Close per company procedure

Yard Hand

Bobcat of Fort Worth
Fort Worth, TX
09.2018 - 05.2019
  • Ensured the yard was neat and organized.
  • Maintained rental equipment cleanliness.
  • Determined when rental equipment maintainence was due.
  • Ensured new equipment was clean before placing on the line.
  • Bringing rental equipment to and from customer vehicles.
  • Loading and unloading equipment from delivery trucks and customer vehicles.

Assembly Line Worker

YOKOHAMA INDUSTRIES AMERICAS
Versailles, KY
09.2017 - 05.2018
  • Worked quickly and efficiently while maintaining high standards of quality control.
  • Loaded raw materials into machines for processing according to instructions provided by supervisors.
  • Assisted in the development of new assembly processes and procedures.
  • Adjusted machine settings according to job requirements, ensuring optimal performance.
  • Performed troubleshooting activities when malfunctions occurred in order to minimize downtime.
  • Reported any safety hazards or defective parts encountered during assembly operations.
  • Maintained a safe work environment by adhering to all safety regulations and procedures.
  • Ensured work areas were kept clean and organized at all times.
  • Provided training and guidance to new employees on proper assembly techniques.
  • Verified accuracy of assembled parts before moving them down the line for further processing.
  • Inspected finished products for quality assurance purposes.
  • Maintained accurate records of product counts and materials used during assemblies.
  • Provided assistance in other departments when needed.

Guest Service Agent

Woodspring Suites
Lexington, KY
02.2017 - 09.2017
  • Performed daily cashiering duties including balancing accounts at end of shift.
  • Maintained accurate records of all transactions within the hotel software system.
  • Resolved customer disputes in a professional manner while maintaining positive relationships.
  • Maintained cleanliness of lobby area throughout shift.
  • Provided guidance to new team members on how to perform tasks correctly.
  • Responded promptly to inquiries regarding availability of rooms and rates.
  • Greeted guests and provided information regarding hotel services, amenities, and local attractions.
  • Assisted guests with check-ins and check-outs in a timely manner.
  • Monitored security cameras to ensure safety of customers and staff.
  • Verified reservations by phone or in person.
  • Answered incoming calls from guests seeking reservations or general information.

Cashier

Panera Bread
Lexington, KY
11.2016 - 07.2017
  • Verified that all required documents were filled out correctly prior to closing register at the end of each shift.
  • Greeted customers and provided friendly customer service.
  • Ensured compliance with health codes by adhering to hygiene standards during preparation of food items.
  • Stocked shelves with food items and supplies as needed.
  • Organized order taking station to ensure efficient workflow.
  • Performed opening, closing duties such as restocking supplies and cleaning counters, tables, floors at the end of each shift.
  • Answered customer inquiries regarding menu items, prices, promotions and special offers.
  • Operated cash registers, credit card machines and other related equipment accurately.
  • Trained new employees on how to use cash registers, prepare orders and provide excellent customer service.
  • Handled customer complaints in a professional manner while following company policies and procedures.
  • Inspected orders to make sure they were accurate before handing them to customers.

Picker

Scentsy
Lexington, KY
09.2016 - 09.2016
  • Maintained cleanliness of work area while adhering to safety regulations.
  • Verified accuracy of picked items by comparing them against pick list.
  • Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.

Courtesy Technician

KWIK KAR
Gainesville, TX
08.2014 - 08.2016
  • Air all tires up to the pressure specified by manufacturer or customer.
  • Clean all windows on customer vehicle.
  • Vacuum front floorboards of customer vehicle.

Education

High school or equivalent -

Immanuel Baptist Christian Academy
Decatur, TX
05.2016

Some College (No Degree) - Pastoral Studies

Commonwealth Baptist College
Lexington, KY

Some College (No Degree) - General Bible Studies

Trinity Baptist Bible College
Arlington, TX

Skills

  • Microsoft Office
  • Microsoft Excel
  • Assembly
  • Property maintenance
  • Supervising experience
  • Cash handling
  • Basic math
  • Mechanical knowledge
  • Hand tools

Timeline

Correctional Officer

MTC
10.2023 - 06.2024

Waiter/Server

Hushpuppies
08.2022 - 07.2023

Picker/Packer

Select Staffing
11.2021 - 01.2022

Independent Contractor

Diligence
08.2021 - 02.2022

Owner

East Texas Lawn Care
05.2021 - Current

Relief Manager

The Storage Place
05.2021 - 08.2021

Independent Contractor

Diligence
03.2021 - 05.2021

Delivery Driver

Waitr Inc
07.2020 - 06.2021

Senior Certified Technician

Valvoline Instant Oil Change
06.2019 - 02.2021

Yard Hand

Bobcat of Fort Worth
09.2018 - 05.2019

Assembly Line Worker

YOKOHAMA INDUSTRIES AMERICAS
09.2017 - 05.2018

Guest Service Agent

Woodspring Suites
02.2017 - 09.2017

Cashier

Panera Bread
11.2016 - 07.2017

Picker

Scentsy
09.2016 - 09.2016

Courtesy Technician

KWIK KAR
08.2014 - 08.2016

High school or equivalent -

Immanuel Baptist Christian Academy

Some College (No Degree) - Pastoral Studies

Commonwealth Baptist College

Some College (No Degree) - General Bible Studies

Trinity Baptist Bible College
Kenneth Kretzinger